APAR status
Closed as program error.
Error description
When opening a file asset from the marketing tool, the parent directory for this file is not being set correctly, leading to an error when attempting to save the changes. The following message is displayed in the log: Unresolved parameter: parentDirectoryName for transaction: /lobtools/cmc/AttachmentFileUpload
Local fix
As a work around, the asset can be loaded outside of the marketing tool by following these steps: 1. Log into Management Center. 2. Go to Assets Tool. 3. Select the web store. 4. Browse to the folder. 5. Double click on the file name to open it for editing. 6. Upload the new content to the file.
Problem summary
USERS AFFECTED: Websphere Commerce users on v7.0 who use the Websphere Management Center to edit Files from within the Marketing tool. PROBLEM ABSTRACT: Uploading a file to Marketing Content within Websphere Commerce Management Center may lead to an error. BUSINESS IMPACT: Unable to upload new content while in edit mode within the marketing tool. RECOMMENDATION:
Problem conclusion
The associated code in the LOBTools package has been updated to allow for a new content file to be uploaded while working in edit mode in WebSphere Management Center. Note the additional instructions provided in the accompanying readme file. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR43147
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
YesSpecatt / Pervasive
Submitted date
2012-06-19
Closed date
2012-08-31
Last modified date
2012-08-31
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
31 August 2012