A fix is available
APAR status
Closed as program error.
Error description
In the IBM Process Portal, DBCS characters (e. g. Japanese) are not correctly displayed in the swimlane header in the process instance diagram, or in the service diagram. This issue occurs only with Internet Explorer as the browser, and not with Firefox.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: Users of BPM Express, BPM Standard and * * BPM Advanced. * **************************************************************** * PROBLEM DESCRIPTION: In the IBM Process Portal, DBCS * * characters (e. g. Japanese) are * * not correctly displayed in the * * swimlane header in the process * * instance diagram, or in the service * * diagram. This issue occurs * * only with Internet Explorer as the * * browser, and not with * * Firefox. * **************************************************************** * RECOMMENDATION: * **************************************************************** In the IBM Process Portal, DBCS characters (e. g. Japanese) are not correctly displayed in the swimlane header in the process instance diagram, or in the service diagram. This issue occurs only with Internet Explorer as the browser, and not with Firefox.
Problem conclusion
Style sheets (.css files) in BPMJViewPalette.jar (installed in <WAS_HOME>/BPM/Lombardi/lib) specified "Arial-bold-<font size>" as the font. Changing the font to "Dislog-bold-<font size>" resolved the issue. An interim fix for Version 7.5.1 is published in Fix Central.
Temporary fix
Comments
APAR Information
APAR number
JR42005
Reported component name
BPM STANDARD
Reported component ID
5725C9500
Reported release
751
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-02-22
Closed date
2012-04-20
Last modified date
2012-04-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM STANDARD
Fixed component ID
5725C9500
Applicable component levels
R750 PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5.1"}]
Document Information
Modified date:
07 October 2021