Fixes are available
APAR status
Closed as fixed if next.
Error description
Using document attachment function to attach *.pptx, *.xlsx, *.docx documents created by office 2007 to COACH, then download the files by using IE 7/IE 8. If there is no MS Office installed on the windows OS or the MS Office version is lower than 2003, the IE shows the downloads file is a zip file instead of .xlsx/pptx/docx files.
Local fix
Install MS Office 2003 or future MS Office version Or use Firefox instead of IE
Problem summary
**************************************************************** * USERS AFFECTED: *.PPTX, *.XLSX, *.DOCX FILES CREATED BY * * OFFICE 2007 CANNOT BE DOWNLOADED CORRECTLY * * FROM BPM 7.5 COACH * **************************************************************** * PROBLEM DESCRIPTION: *.PPTX, *.XLSX, *.DOCX FILES CREATED * * BY OFFICE 2007 CANNOT BE DOWNLOADED * * CORRECTLY FROM BPM 7.5 COACH * **************************************************************** * RECOMMENDATION: * **************************************************************** Fix for this APAR is targeted for the next version of BPM.
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
JR40412
Reported component name
BPM STANDARD
Reported component ID
5725C9500
Reported release
750
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-08-17
Closed date
2011-08-30
Last modified date
2011-08-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
R750 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
12 October 2021