Direct links to fixes
APAR status
Closed as program error.
Error description
"Email Order" Functionality in Accelerator for a guest order sends the email to the order owner instead of the address specified in the recipient field.
Local fix
Problem summary
USERS AFFECTED: All users of Commerce v7 who utilize the "Email Order" functionality in Accelerator for guest orders. PROBLEM ABSTRACT: "Email Order" functionality in Accelerator sends email for guest order to order owner instead of recipient specified. BUSINESS IMPACT: Order email for guest order not being sent to the expected email address. RECOMMENDATION:
Problem conclusion
The root problem is that a message is being created using the order notificationid as well as setting the recipient address. The notificationid value takes precedence over the recipient value so the message is sent to the address specified by the ORDERS.notificationid (which is the address used when the guest order is created). This iFix updates the base code so that the notificationid is not set when creating the message so that the message is sent to the recipient value specified in the Accelerator when emailing the order. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR39850
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-06-15
Closed date
2011-07-22
Last modified date
2011-07-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
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Document Information
Modified date:
22 July 2011