IZ99289: CEC AGENT DOESN'T DISPLAY DATA IF RUN AS NON-ROOT AND STARTED FROM TEPS.

IBM Tivoli Monitoring: CEC Base Agent 6.2.2.1-TIV-ITM_CEC_BASE-IF0004

APAR status

• Closed as program error.

Error description

• Detailed Recreation Procedure:
  - login as an non-root user
  - install ux and pk agent as non-root user in the same candle
  home.
  - after configuring $candlehome/bin/Setperm as root.
  - then start the pk agent from the teps.
  .
  The data will not be displayed.
  .
  Related Files and Output:
  HMCQuery.c
  .
  Root cause:
  The execution of the key.pl -q in shell command didn't return
  data for non-root started from teps.
  

Local fix

Problem summary

• ****************************************************************
  *****
  * USERS AFFECTED: All users running the agent as non-root.
  ****************************************************************
  *****
  * PROBLEM DESCRIPTION: If the agent is installed with a non-root
  * user ID, then the agent does not return data when remotely
  * started from the Tivoli Enterprise Portal.
  ****************************************************************
  *****
  * RECOMMENDATION: Apply 6.2.2.1-TIV-ITM_CEC_BASE-IF0002.
  ****************************************************************
  *****
  Interim Fix 6.2.2.1-TIV-ITM_CEC_BASE-IF0002
  resolves the problem by allowing data to be collected as
  non-root
  when started remotely.
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package:
  
     | interim fix | 6.2.2.1-TIV-ITM_CEC_BASE-IF0002
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ITM SE SYSP CEC

• Fixed component ID

  5724C04CB

Applicable component levels

• R622 PSY

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