Fixes are available
APAR status
Closed as program error.
Error description
APAR Type: Field Approver Initials: BS Severity: 2 Reported Release: 621 Compid: 5724C04PS Tivoli Enterprise Portal Server ABSTRACT: Closed events not clearing from Sit event console . PROBLEM DESCRIPTION: Closed or acknowledged events not clearing from TEP situation event console. MDVREGR caused by APAR IZ50716 in 6.2.1-TIV-ITM-FP0002
Local fix
Recycle tep client.
Problem summary
Acknowledging events when logged on to the Tivoli Enterprise Portal with a USER ID that has an assigned overview does not clear the original open event from the navigator tree and the situation event console. This problem only happens with userids that have assigned overviews (the root defined for that user is at a different level of the navigator tree than the actual root)
Problem conclusion
Fixed the problem so when an event is acknowledged the original open event is removed and only the event with the acknowledged status remains in the navigator tree and situation event console. The fix for this APAR is included in the following maintenance vehicle: | fix pack | 6.2.1-TIV-ITM-FP0004 | fix pack | 6.2.2-TIV-ITM-FP0004
Temporary fix
Log off and back on the Tivoli Enterprise portal.
Comments
APAR Information
APAR number
IZ78288
Reported component name
TEPS
Reported component ID
5724C04PS
Reported release
621
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-06-28
Closed date
2010-07-28
Last modified date
2011-03-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TEP
Fixed component ID
5724C04EP
Applicable component levels
R621 PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"621"}]
Document Information
Modified date:
30 December 2022