Fixes are available
APAR status
Closed as program error.
Error description
Severity: 2 Compid: 5724K1000 Tivoli Universal Agent Abstract:Unix/Linux SNMP v2 Traps display incorrect Source Name in TEP . Environment: Customer is running the Universal Agent at ITM 6.21 GA level on an AIX 5.3 box Do you think the latest patch applied is involved? No Problem Description: SNMP V1 traps that the UA receives are correctly displaying the Source Name attribute on the TRAPs workspace in the TEP but SNMP V2 traps have the Source Name set incorrectly. Unfortuantely it is picking up the IP address of the Universal Agent rather than the SNMP Agent. Detailed Recreation Procedure: This problem can be recreated by having an SNMP Agent on a different box to the UA issue an SNMP V2 trap that is sent to the UA. It will display in the traps workspace with the IP address or the Hostname of the Universal Agent instead of the IP address or Hostname of the SNMP Agent. Related Files and Output: On ECUREP there is a screen captrue showing the results from 2 SNMP V2 traps and many SNMP V1 traps. Also, the UA RAS1 log with details tracing enabled that shows that the SNMP V2 trap buffer does have the correct IP address set as the Source SNMP Agent but then it assigns the local IP address as the source SNMP Agent.
Local fix
Don't have SNMP V2 traps displayed in Traps workspace or ignore the Source Name attribute.
Problem summary
There is a problem getting correct Source Name attribute value when running UA on a UNIX/Linux platform receiving SNMPv2 traps; this is not a problem if UA is receiving SNMPv1 traps.
Problem conclusion
Modified the code that sets the IP address of the machine that sent the UDP packet to UA. On a Windows platform, this results in the correct trap "source" IP address. The fix for this APAR is included in the following maintenance vehicle: | fix pack | 6.2.1.0-TIV-ITM-FP0003 Note: Search the IBM Technical support web site for maintenance package availability
Temporary fix
Comments
APAR Information
APAR number
IZ68368
Reported component name
UNIVERSAL AGENT
Reported component ID
5724K1000
Reported release
621
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-01-19
Closed date
2010-03-22
Last modified date
2010-07-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
UNIVERSAL AGENT
Fixed component ID
5724K1000
Applicable component levels
R621 PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHL9","label":"Tivoli Universal Agent"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"621"}]
Document Information
Modified date:
07 October 2021