APAR status
Closed as program error.
Error description
Environment: Any platform with an agent to switch between 2 TEMS. Problem Description: A situation that has registered a TRUE condition is not reset after the condition turns FALSE if the agent is switched to a different TEMS and the condition goes FALSE during the switch. Recycling the TEP/TEPS will not fix this condition. Detailed Recreation Procedure: Force a TRUE event for a situation/agent. Kill the agent and reconfigure it to run on another TEMS. Before re-starting the agent, turn the condition to FALSE. Start the agent. The status at the TEP will not reset. Related Files and Output: To identify it, there should still be an event in the TEP in the Situation Event Console. See screenshots. Also, running the soap request to see the situation opened with BOTH RTEMS: <CT_Get><userid>sysadmin</userid><password>tivoli</password><tab le>O4SRV .ISITSTSH</table><sql>SELECT DELTASTAT,KEY FROM O4SRV.ISITSTSH WHERE SITNAME = 'situation name' </sql> </CT_Get> Screenshots Directory: /ecurep/pmr/2/6/26078,646,706 File: 26078.646.706.screenshots_I_TSISTSH.zip Reproduced in ITM 6.2.1 IF2
Local fix
Reconfigure the agent to only use one TEMS.
Problem summary
Details Pending
Problem conclusion
Details Pending The fix for this APAR is included in the following maintenance vehicle: | fix pack | 6.2.1-TIV-ITM-FP0002 | fix pack | 6.2.2-TIV-ITM-FP0002
Temporary fix
Comments
APAR Information
APAR number
IZ67195
Reported component name
TEMS
Reported component ID
5724C04MS
Reported release
621
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-12-21
Closed date
2010-03-15
Last modified date
2010-06-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TEMS
Fixed component ID
5724C04MS
Applicable component levels
R621 PSY
UP
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Document Information
Modified date:
02 June 2010