APAR status
Closed as program error.
Error description
When the addressing mode of a remote TEMS changes and the HUB is not re-cycled with the remote TEMS to affect that change, the HUB fails to communicate back to the remote TEMS for distributed requests. An address mode change is defined as the addition or removal of EPHEMERAL:Y on the KDE_TRANSPORT statement of the remote TEMS config. Detailed Recreation Procedure: Configure a HUB, remote TEMS and one agent reporting to the remote TEMS. Configure the remote TEMS with the EPHEMERAL:Y keyword on the remote TEMS KDE_TRANSPORT environment variable. Use the TEPS to distribute a request to the agent connected to that remote TEMS. Assure the situation fires and data is seen at the TEPS. Reconfigure the remote TEMS by removing the EPHEMERAL:Y keyword. When restarting the remote TEMS with this addressing mode change, do NOT re-cycle the HUB. Perform the TEPS query to the agent on the remote TEMS. The query will fail. The HUB TEMS RAS1 log has this message assocuated with the TEPS query failure: RUL11STM - Remote request communication failed .... and the message will contain the old, ephemeral:y address, 0.0.0.1 for example.
Local fix
Recycle the TEMS
Problem summary
When the addressing mode of a remote management server changes and the HUB management server is not re-cycled with the remote management server to affect that change, the HUB management server may fail to communicate back to the remote management server for distributed requests. The following message may appear in the management server RAS1 trace log: RUL11STM - Remote request communication failed ....
Problem conclusion
The problem occurs because the HUB management server retains the addressing information related to the remote management server until the HUB management server is recycled. The communication code has been altered to cause the old address information associated with the remote management server to be removed from the HUB management server. The fix for this APAR is included in the following maintenance vehicle: | fix pack | 6.2.1-TIV-ITM-FP0002 | fix pack | 6.2.2-TIV-ITM-FP0002
Temporary fix
Recycle the HUB management server.
Comments
APAR Information
APAR number
IZ63639
Reported component name
TEMS
Reported component ID
5724C04MS
Reported release
610
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-10-21
Closed date
2010-02-12
Last modified date
2010-06-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TEMS
Fixed component ID
5724C04MS
Applicable component levels
R621 PSY
UP
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Document Information
Modified date:
02 June 2010