APAR status
Closed as program error.
Error description
When stopping the TEMS or other components, you can get a message similar to the following: KCIIN2525W The saved PID description [start] does not match the current running process description [/opt/IBM/ITM/aix536/ms/bin/cms start] for PID [569478] for application product code [ms]. This means that unless you use the [-n] flag (CLI mode only), it will not be stopped. This is to prevent re-used PIDs from being killed and unintentionally stopping non-ITM processes. This can be caused by the way the process list output is parsed when the language is set to a non-english setting like sv_SE. Run the command "ps -fp 569478 | more" to determine if this PID has really been reused or not. RECREATE INSTRUCTIONS: Set the language on the test system to sv_SE on another non-english language setting. Many non-english ISO language setting work correctly so you may need to find one that fails if you do not use sv_SE. Install a TEMS, TEPS, OS agent Configure them all Start them all View config/.ConfigData/RunInfo_Description Determine if the *,description entry is different than the results of ps -fp PIDNUMBER for each of the entries in the file. If it is the same, you will not see the failure.
Local fix
If the result of "ps -fp PIDNUMBER" looks correct for the PID reported by the "cinfo -r" command, you can remove that PIDNUMBER entry from the config/.ConfigData/RunInfo_Description file and then stop the TEMS with the "itmcmd server stop TEMSNAME" command.
Problem summary
The itmcmd agent command uses the output of the ps command to parse the process information when stopping the agent. On a non-English system, the result of ps is different than that of an English system. The difference of the result makes the parse codes fail.
Problem conclusion
The code was modified to temporarily switch to English get the results and then switch back to the original language. The fix for this APAR is included in the following maintenance vehicle: | fix pack | 6.2.1-TIV-ITM-FP0002 | fix pack | 6.2.2-TIV-ITM-FP0002
Temporary fix
Run the command "ps -fp thepid" to make sure that the PID is really a running agent, then use the -n flag to force the agent to quit.
Comments
APAR Information
APAR number
IZ63301
Reported component name
OMEG DIST INSTA
Reported component ID
5608A41CI
Reported release
621
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-10-19
Closed date
2010-01-25
Last modified date
2010-06-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
OMEG DIST INSTA
Fixed component ID
5608A41CI
Applicable component levels
R621 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"621","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
14 November 2022