IZ53563: PRE-REQ INSTLL CHECK FAILED LOOKING FOR LIBSTDC++-3.4

IBM Tivoli Network Manager IP 3.8.0 Fix Pack 7, 3.8.0-TIV-ITNMIP-FP0007

APAR status

• Closed as fixed if next.

Error description

• This is itnm 3.8 on SLES 10 on s390x. This is from the
  config for the prereq checker config file /tmp/newPrqchk.cfg
  
  # We need libstdc++.so.5 on Linux - this could be in any one of
  the following RPMs
  
  PACKAGE:linux2x86:Minimum:compat-libstdc++-33-|compat-libstdc++-
  5\.|libstdc++-3\.[23]\.
  
  # For zlinux we need libstdc++.so.6 for most modules. DB2 8.2
  client
  and GSKit need libstdc++.so.5 so need suitable compat-libstdc++
  PACKAGE:linux2s390:Minimum:compat-libstdc++-33-|compat-libstdc++
  -5\.:libstdc++-3\.4\.
  
   --------------------------------------------------
  the pre-req checking on zLinux should accept either:
  
  libstdc++-3\.4\. (already present)
  or:
  libstdc++-4\.[0-4]\. (needs to be added)
  

Local fix

• For the time you can bypass the
  pre-req check using:
  
  
  touch /tmp/.noPrqchk
  
  before running the installer.  However, please note that this
  switches
  off all checks, including disk space, so make sure there is
  enough free disk space before doing the install.
  

Problem summary

• ****************************************************************
  USERS AFFECTED:
  This problem affects users who try to install the zLinux version
  of ITNM 3.8 on SUSE 10.  (Only zLinux is affected.  The Linux
  x86 version does not have this problem.)
  ****************************************************************
  PROBLEM DESCRIPTION:
  The pre-requisite check would fail on SUSE 10 zLinux with the
  message:
  
  FAILED None of the packages in {libstdc++-3.4.} are installed.
  
  This was incorrect, as the intention was to check for
  libstdc++.so.6.0, which could also be present in several other
  packages instead.
  ****************************************************************
  RECOMMENDATION:
  This problem cannot be fixed in a fix pack.  It requires a new
  baseline installer.
  
  A product refresh of ITNM 3.8 is due later in the year, which
  will fix this problem.
  
  If you are trying to use the zLinux installer for ITNM 3.8 that
  dates back to December 2008 then you will have to use the
  temporary workaround detailed below.
  ****************************************************************
  

Problem conclusion

Temporary fix

• You can bypass the pre-requisite check using:
  
  
  touch /tmp/.noPrqchk
  
  before running the installer.  However, please note that this
  switches off all checks, including disk space, so make sure
  there is enough free disk space before doing the install.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R380 PSN

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