IZ50547: 10018- PRIVATE DESKTOP NOT ALLOWING SPACES IN USERINIT

APAR status

• Closed as program error.

Error description

• Private Desktop not allowing spaces in Userinit
  
  Description:
  In the Private Desktop, if the HKEY_LOCA_MACHINE \ SOFTWARE \
  Microsoft
  \ Windows NT\ CurrentVersion \ Winlogon : Userinit
  
  The customer has an app called Soft Grid which adds to that
  registry
  value so that it becomes:
  C:\WINDOWS\system32\userinit.exe,"C:\Program
  Files\Softricity\SoftGrid
  for Windows Desktops\sftdcc.exe"
  
  The problem is that with Private Desktop we are not reading this
  value
  correctly:
  [2009-04-29 15:07:29:909], userinit.exe-EDM_DESKTOP_1, 552, 3,
  EdmApiHook:DllMain, The DLL is loaded as a result of LoadLibrary
  call.
  Now invoke HookAPICalls,
  [2009-04-29 15:07:29:924], userinit.exe-EDM_DESKTOP_1, 552, 3,
  EdmApiHook:HookCreateProcess, Successfully setup hooks.
  Information code
  = 0; Inner error = 0; Threads patched for CreateProcessA - {};
  Threads
  patched for CreateProcessW - {},
  [2009-04-29 15:07:29:924], EnDesktopMgr.exe-Winlogon, 824, 1,
  EDM
  Core:CreateProcessAsUserWrapper, CreateProcessAsUser API fails;
  the
  GetLastError is 123; the program_path is "C:\Program ,
  [2009-04-29 15:07:29:924], EnDesktopMgr.exe-Winlogon, 824, 1,
  edm_common::InjectEdmApiHookDLL, EDM_InjectEdmApiHookDLL returns
  Failure,
  [2009-04-29 15:07:29:924], EnDesktopMgr.exe-Winlogon, 824, 1,
  EDM
  Core:CreateProcessAsUserWrapper, Inject EdmApiHook.dll into
  userinit
  program fails. the userinit program = "C:\Program ,
  [2009-04-29 15:07:29:924], EnDesktopMgr.exe-Winlogon, 824, 1,
  EDM
  Core:UnlockOrLogonUser, CreateUserShell fails,
  [2009-04-29 15:07:29:940], userinit.exe-EDM_DESKTOP_1, 568, 3,
  GetInstalledLangCode(), Fetching the rfc1766 lang from the
  LCID:0409,
  [2009-04-29 15:07:30:521], winlogon.exe-Winlogon, 452, 3,
  GinaMessageBox, [MSG][Cannot Unlock][Unable to create your
  Windows
  desktop. Contact your Helpdesk for assistance.],
  
  As you can see it shows the error message "Unable to create your
  Windows
  desktop."
  
  This happens when the user starts the machine, autologs on and
  TAM ESSO
  locks teh machine.  User starts 1 session then goes to start a
  second
  session.  Then they see the error message.
  
  Steps to Duplicate:
  1.) on a private desktop machine add to the
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
  NT\CurrentVersion\Winlogon: Userinit
  (ex. C:\Program Files\Internet Explorer\iexplore.exe)
  
  2.) Restart the machine
  
  3.) Start 2 sessions of the private desktop
  
  Desired Behavior: The customer would like to use the Soft Grid
  software
  (which requires the userinit registry value) with the Private
  Desktop
  configuration.
  
  Environment: TAM ESSO v8.0.1
  
  Workaround: None
  

Local fix

• n/a
  

Problem summary

• This will be fixed in E-SSO 8.0.1 Fixpack 1
  

Problem conclusion

• Patch provided to customer and verified
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SSO ACCESS AGEN

• Fixed component ID

  5724V67AG

Applicable component levels

• R801 PSY

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