APAR status
Closed as program error.
Error description
Environment: ITM 6.2 - OS was AIX 5.3 TEC 3.9 - OS was AIX 5.3 Problem Description: The severity of situation changes when viewed through EIF tab and TEC . example : In the EIF tab of Situation Editor , customer has set the severity as "Warning". But when the event is forwarded to TEC then what we receive the situation is a severity "Critical". Had a look at the ms logs : (494B06F1.08C9-C:kfaottev.c,423,"KFAOT_Translate_Event") Input sit: sitName<DB2_Buffer_Pool_Warning_N>, oStatus< >, nStatus<Y>, sitInfo<S=C;F=Y;D=0 which shows severity as Critical Looking at the sit.out for the same situation : <SITINFO> <![CDATA[TFWD=Y;SEV=Warning;TDST=0;~]]> </SITINFO> which shows that the severity is Warning. The conclusion drawn was : -------------------------------------------------------------- If there are 2 similar situations that have the same sampling interval but different severities, then one severity value may overlay the other. ------------------------------------------------------------- Detailed Recreation Procedure: Related Files and Output: All the related log files are located in Ecurep: https://ecurep.mainz.de.ibm.com/aex/browseServer.jsp?browseDirec tory=/ecurep/pmr/8/2/82375,000,738
Local fix
If there are 2 similar situations that have the same sampling interval but different severities, then one severity value may overlay the other . So we can modify the sampling interval of one of the situation .
Problem summary
If two similar situations are dupered at monitoring server start-up, and these situations have different security levels specified for the Event Integration Facility of the Tivoli Enterprise Console, the security level presented at the Tivoli Enterprise Console may be incorrect.
Problem conclusion
The code was modified to move Event Integration Facility parameter information to the situation's original object so it will not be confused with the dupered object. The fix for this APAR is contained in the following maintenance packages: | interim fix | 6.2.0.3-TIV-ITM-IF0001
Temporary fix
Specify only one security level for all situations that are dupered together.
Comments
APAR Information
APAR number
IZ45039
Reported component name
TEMS
Reported component ID
5724C04MS
Reported release
620
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-03-03
Closed date
2009-06-29
Last modified date
2009-07-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TEC GUI INTEGRA
Fixed component ID
5724C04TG
Applicable component levels
R620 PSY
UP
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Document Information
Modified date:
21 July 2009