APAR status
Closed as program error.
Error description
Severity: 2 Approver:bs Compid: 5724C04EP Tivoli Enterprise Portal Abstract:Tep browser client will not run with sun java 1.6.0_10 Environment: ITM 6.x Problem Description: TEP Broswer with not run with Sun Java 1.6.0_10 or higher Detailed Recreation Procedure: After the installation of Sun Java 1.6.0_10 TEP Browswer will not start. Files available on ecurep. Currently the tep client does not work with Sun Java 1.6.0_10 or higher. Available options: client.
Local fix
None. Originally it was thought that JWS and the desktop client worked with 1.6.0_10 and higher. This is not the case. They will generally allow users to login but after logging in, many of the dialogs are blank.
Problem summary
The IBM Tivoli Monitoring version 6.2.0 and version 6.2.1 Tivoli Enterprise Portal browser clients do not run with Sun Java 1.6.0_10 or higher. Sun Java changed the architecture of applets with the introduction of their java v1.6.0_10. This caused the Tivoli Enterprise Portal clients to fail to run.
Problem conclusion
Changes made to the portal client code so the portal client browser applet will run if the "legacy lifecycle" parm is added to the applet.html file. The java plugin at 1.6.0 has two modes. the default mode from Sun is to use the "next generation" applet. This feature needs to be unchecked in the java plugin along with the changes in this apar. Install Actions Perform the steps "Additional Setup requirements for running TEP in Internet Explorer:" at this following web location: https://www.ibm.com/developerworks/wikis/display/tivolimonitorin g/My+TEP+browser+client+does+not+run+correctly+with+Sun+Java+1.6 .0_10+or+higher to fully enable this APAR function. The fix for this APAR is contained in the following maintenance packages: | fix pack | 6.2.0-TIV-ITM-FP0003 | fix pack | 6.2.1-TIV-ITM-FP0003
Temporary fix
Comments
APAR Information
APAR number
IZ41252
Reported component name
TEP
Reported component ID
5724C04EP
Reported release
620
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-01-13
Closed date
2009-04-22
Last modified date
2010-07-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TEP
Fixed component ID
5724C04EP
Applicable component levels
R620 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSCTLMK","label":"ITM Tivoli Enterprise Portal V6"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"620","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
22 July 2010