APAR status
Closed as program error.
Error description
Situation/attribute help is not displayed in TEP, defaulting to msg_sited_nohelp.htm instead. This issue is found in ITM 6.2 only, not ITM 6.1. Environment: ITM 6.2 any patches - Windows platform Detailed Recreation Procedure: 1. Open Situation Editor on Japanese environment. 2. Select a situation. 3. Select the formula tab. 4. Select a column in the formula. Then, the attribute help was shown in a moment, but it showed msg_sited_nohelp.htm instead Related Files and Output: Logs with (UNIT:Utility ALL) trace on ECuRep. Approver:BS
Local fix
Problem summary
Situation attribute help is not displaying in Japanese when the Japanese locale is being used.
Problem conclusion
Updates were made to the browserAdapter class in the Tivoli Enerprise Portal client to fix the problem. The fix for this APAR is contained in the following maintenance packages: | fix pack | 6.2.0-TIV-ITM-FP0003
Temporary fix
Comments
APAR Information
APAR number
IZ39815
Reported component name
TEP
Reported component ID
5724C04EP
Reported release
620
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2008-12-11
Closed date
2009-04-22
Last modified date
2009-04-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TEP
Fixed component ID
5724C04EP
Applicable component levels
R620 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSCTLMK","label":"ITM Tivoli Enterprise Portal V6"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"620","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
22 April 2009