Readmes are available
IBM Tivoli 4.0.0-TIV-SSM-FP0010
IBM Tivoli 4.0.0-TIV-SSM-FP0011
IBM Netcool System Service Monitor SSM 4.0 Fix Pack 12 README 4.0.0-TIV-SSM-FP0012
IBM Netcool System Service Monitor SSM 4.0 Fix Pack 13 README 4.0.0-TIV-SSM-FP0013
IBM Netcool System Service Monitor SSM 4.0 Fix Pack 14 README 4.0.0-TIV-SSM-FP0014
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.0.14-TIV-SSM-IF0001
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 2 README 4.0.0.14-TIV-SSM-IF0002
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 3 README 4.0.0.14-TIV-SSM-IF0003
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 4 README 4.0.0.14-TIV-SSM-IF0004
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 5 README 4.0.0.14-TIV-SSM-IF0005
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 6 README 4.0.0.14-TIV-SSM-IF0006
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 7 README 4.0.0.14-TIV-SSM-IF0007
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 8 README 4.0.0.14-TIV-SSM-IF0008
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.0.15-TIV-SSM-IF0001
APAR status
Closed as program error.
Error description
Product: System Service Monitors Release: 4.x Severity: High Environment: any Problem description: The Generic Alarm subagent fails to reference the correct value for a varbind when used in the genalarm control row if the value for the varbind is an IP address. String and numeric values are not affected. Expected behaviour: IP Addresses should be displayed correctly. Steps to re-create: Monitor the availability of an IP address. Use genalarm to monitor the value of destination available. Store a varbind for the genalarm control row that captures the IP address of the destination. Reference the varbind in the description for the threshold event in genalarm. When the trigger for the genalarm control row is sent, the description reads "$11" where as it should read the IP address of the destination. example cfg event reset event description="violationevent" event type=snmp-trap event community="public" event create violationevent=$? availability reset availability dest=<replace with IP for webserver> availability port=80 availability method=application availability sample=10 availability datacontrol=on availability onevent=0 availability offevent=0 availability event=0 availability eventstatus=alwaysready availability buckets=0 availability history=0 availability passevent=0 availability failevent=0 availability create availabilityMonitor=$? genalarm reset genalarm var="$availabilityDataAvailable.$availabilityMonitor" genalarm vardescr="destination available" genalarm interval=15 genalarm type=absolute genalarm startup=rising genalarm mode=push genalarm matchvalue=2 genalarm matchduration=0 genalarm matchevent=$violationevent genalarm matchseverity=warning genalarm matchdescr="$$11" genalarm datacontrol=on genalarmvb oid="$availabilityControlDestAddress.$availabilityMonitor" genalarmvb store genalarm create The resulting trap is; 11 variable bindings: .1.3.6.1.4.1.1977.25.1.1.4.1 OCTET STRING .1.3.6.1.4.1.1977.6.2.1.2.2 .1.3.6.1.4.1.1977.25.1.1.5.1 OCTET STRING destination available .1.3.6.1.4.1.1977.25.2.1.1.1.12.1.3.6.1.4.1.1977.6.2.1.2.2 OBJECT IDENTIF ER .1.3.6.1.4.1.1977.6.2.1.2.2 .1.3.6.1.4.1.1977.25.1.1.7.1 Integer32 1 .1.3.6.1.4.1.1977.25.1.1.9.1 Integer32 6 .1.3.6.1.4.1.1977.25.2.1.2.1.12.1.3.6.1.4.1.1977.6.2.1.2.2 Integer32 1 .1.3.6.1.4.1.1977.25.1.1.21.1 Integer32 2 .1.3.6.1.4.1.1977.25.1.1.22.1 Integer32 0 .1.3.6.1.4.1.1977.25.1.1.24.1 Integer32 2 .1.3.6.1.4.1.1977.25.1.1.25.1 OCTET STRING $11 .1.3.6.1.4.1.1977.6.1.1.2.2 IpAddress a.b.c.d The penultimate line of the output above read $11, but should read with the IP address, as with the last line.
Local fix
Use the following arithmetic config as an alternative to the genalarm control row. arithmetic interval=15 arithmetic window=1 arithmetic description="availability" arithmetic event=$violationevent arithmetic expression=" @v = .availabilityDataAvailable.*; @ip = .availabilityControlDestAddress.*; @v = 2 ? @result = ipaddr{'@ip'}; : @result = 0; @result " arithmetic create
Problem summary
The custom varbind formatting logic had been written inside genalarm. This logic did not support all ASN MIB data types, including IP addresses.
Problem conclusion
This was remedied by calling the formatting functions in the master agent which do support all data types, including IP address. The fix for this APAR is contained in the following maintenance packages: | fix pack | 4.0.0-TIV-SSM-FP0007
Temporary fix
Comments
APAR Information
APAR number
IZ38488
Reported component name
NETCOOL SYS SVC
Reported component ID
5724P4300
Reported release
400
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2008-11-23
Closed date
2008-12-18
Last modified date
2009-02-05
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
NETCOOL SYS SVC
Fixed component ID
5724P4300
Applicable component levels
R400 PSY
UP
Document Information
Modified date:
05 February 2009