IZ20712: CHECK WHICH WINDOWS SERVICES THAT ARE USING WMI ARE RUNNING

APAR status

• Closed as program error.

Error description

• If restart WMI is enabled, it attempts to also start all
  dependent services, whether they were up or running or not.
  Chris L. thought we could potentially check and save the status
  of each dependent service before we stop WMI and then only
  start those services that were running before the WMI stop, if
  they are stopped afterwards.   Another option is to possibly
  use "net stop winmgmt /y" and then capture what else is stopped
  so it can be restarted later.
  

Local fix

• change the collation.properties parameters to not restart wmi
  

Problem summary

• If WMI restart is enabled, check which windows services that are
  using WMI are running before
  stopping them and only start those that were started beforehand.
  TADDM relies on WMI to discover Windows
  Operating Systems.  If a problem is encountered with WMI TADDM
  may restart the WMI service.
  
  Note that any service dependent on WMI will also be restarted if
  the WMI service is restarted.
  
  These restarts are controlled by the following
  collation.properties settings.  The default value is for
  WMI restart is true as this provides more reliable Windows
  discovery.
  
  Note that if automatic restart is disabled, discovery of Windows
  targets may fail if WMI fails to respond as expected.
  
  # Restart WMI if a WMI error is encountered during AutoDeploy
  com.collation.RestartWmiOnAutoDeploy=true
  com.collation.RestartWmiOnAutoDeploy.1.2.3.4=true
  
  # Restart WMI if a WMI error is encountered (except during
  AutoDeploy)
  com.collation.RestartWmiOnFailure=true
  com.collation.RestartWmiOnFailure.1.2.3.4=true
  

Problem conclusion

• The fix for this APAR is contained in the following
  maintenance packages:
  | Interim Fix | 7.1.0.0-TIV-ITADDM-IF0005
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  APP DEPENDENCY

• Fixed component ID

  5724N5500

Applicable component levels

• R710 PSY

     UP