Readmes are available
IBM Tivoli 4.0.0-TIV-SSM-FP0010
IBM Tivoli 4.0.0-TIV-SSM-FP0011
IBM Netcool System Service Monitor SSM 4.0 Fix Pack 12 README 4.0.0-TIV-SSM-FP0012
IBM Netcool System Service Monitor SSM 4.0 Fix Pack 13 README 4.0.0-TIV-SSM-FP0013
IBM Netcool System Service Monitor SSM 4.0 Fix Pack 14 README 4.0.0-TIV-SSM-FP0014
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.0.14-TIV-SSM-IF0001
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 2 README 4.0.0.14-TIV-SSM-IF0002
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 3 README 4.0.0.14-TIV-SSM-IF0003
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 4 README 4.0.0.14-TIV-SSM-IF0004
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 5 README 4.0.0.14-TIV-SSM-IF0005
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 6 README 4.0.0.14-TIV-SSM-IF0006
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 7 README 4.0.0.14-TIV-SSM-IF0007
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 8 README 4.0.0.14-TIV-SSM-IF0008
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.0.15-TIV-SSM-IF0001
APAR status
Closed as program error.
Error description
SSM agent version : SSM 4.0 build 935. Operating system : Microsoft Windows 2000, 5.00.2195 with Service Pack 4 Ms SQL version : SQL Standard Edition Version 8.00.2040(SP4) ( 32 bit) Problem : SSM 4.0 can hang (deadlock) when multiple events are firing concurrently Description : SSM 4.0 Agents, with and without the build 935 fixpack were hanging after running it for some time. This happens mostly on the system where MS SQL server runs.The Netcool/SSM service displayed a status of 'started' and the process was visable on task manager, but neither the MIB browser nore the text console could connect to the agent, and the agent stopped sending heartbeat events to netcool. Issue suspected as per L3 : found a bug in eventman.dll hence loging this APAR.
Local fix
Nil:-
Problem summary
Thread locking issue.
Problem conclusion
Changed the pipe management Fix available in 4.0.0-TIV-SSM-LA0001
Temporary fix
Comments
APAR Information
APAR number
IZ08708
Reported component name
NETCOOL SYS SVC
Reported component ID
5724P4300
Reported release
320
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2007-11-16
Closed date
2007-11-29
Last modified date
2008-01-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
NETCOOL SYS SVC
Fixed component ID
5724P4300
Applicable component levels
R400 PSY
UP
Document Information
Modified date:
27 January 2008