APAR status
Closed as program error.
Error description
PROBLEM: Electronic Signature not working for "Set Security Profile" on Users application when selecting multiple users. If you select multiple users then it appears to use the USERSECUREGROUP table, but if you have a single record it uses the GROUPUSER table. PERFORMANCE ISSUE: STEPS TO REPRODUCE: Setup ESIG: Goto Database Configuration application and from More Actions select "Manage eSig Actions". In the top portion of the screen filter for the Users application and then in the options section in the bottom half of the screen check the "Set Security Profile" option. Testing: Go to the Users application and filter for "cal" which in the demo database brings up two users. Then click on "Set Security Profile" and it will tell you that 2 users have been selected. Click ok. In the Security Profile screen with Add selected, click on New Row and select a security group and then click OK. It will complete and tell you 2 of 2 users were processed but no electronic signature option will appear (not correct). If however you go to the Users application and select a single user and once the record is showing click on the "Set Security Profile" action and try to add a group, it will prompt you for Electronic Signature Authentication when you click ok (correct). CURRENT ERRONEOUS RESULT: Electronic Signature authentication not working for multiple users with Set Security Profile action. EXPECTED RESULT: Should work with multiple users as well as when a single record is in use. ENVIRONMENT (SYSTEM INFO): App Server IBM WebSphere Application Server 8.5.5.3 Version Tivoli's process automation engine 7.6.0.6-IFIX20161121-1455 Build 20161019-0100 DB Build V7606-50IBM TPAE Integration Framework 7.6.0.6 Build 20161014-1504 DB Build V7606-24IBM Maximo for Service Providers 7.6.2.0 Build 20151204-0700 DB Build V7620-10IBM Maximo Asset Management Work Centers 7.6.0.1 Build 20161014-1326 DB Build V7601-41IBM Maximo Asset Management 7.6.0.6 Build 20161019-0100 DB Build V7604-01 Server OS Linux 2.6.32-696.3.1.el6.x86_64 Server DB Oracle 12.1 (Oracle Database 12c Enterprise Edition Release 12.1.0.2.0 - 64bit Production With the Partitioning, Real Application Clusters, Automatic Storage Management, OLAP, Advanced Analytics and Real Application Testing options)
Local fix
na
Problem summary
**************************************************************** * USERS AFFECTED: * * Maximo users who set up Esig on Set Security Profile of the * * Users application * **************************************************************** * PROBLEM DESCRIPTION: * * Esig dialog does not open when Set Security Profile action * * is selected from the list tab of the Users application. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
This is fixed in code. The fix for this APAR is contained in the following maintenance package: | release\fix pack | Interim Fix for Release 7.6.0.10 Product
Temporary fix
Comments
APAR Information
APAR number
IV99665
Reported component name
SYSTEM CONFIG
Reported component ID
5724R46S1
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-09-06
Closed date
2017-11-17
Last modified date
2017-11-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
SYSTEM CONFIG
Fixed component ID
5724R46S1
Applicable component levels
R760 PSY
UP
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Document Information
Modified date:
17 November 2017