APAR status
Closed as program error.
Error description
STEPS TO REPRODUCE: 1. Create a new pm record. 2. Hyper link over to the assets application, create a new asset, add any location you like and save. 3. Move to the meters tab, add a meter group using the available meter group, save and we should now see meters present. Return to the PM application. 4. Move to the frequency tab, then select the meter based frequency tab, press new row and add a the runhours meter. Set the frequency to 700, set the generate WO ahead by to 240. Place a check mark in the generate work order based on meter reading and in the generate work order when meter frequency is reached box. Save. 5. Move back to the asset created earlier and enter a meter reading for the runhours meter, use a value of 800. The 800 value will cause a work order to be generated. 6. Move back to the PM application, bring up the PM and notice that the counter has increased to by 1. To find the generated work order, press the chevron next to the asset field and select view work details, the work order will show. Hyper link over to the work order application and cancel the created work order. You will be asked if you wan to reinstate the PM, answer yes to this. Once that is done, return to the PM application. Recall the PM, notice that the counter did not get reset to 0.
Local fix
n/a
Problem summary
**************************************************************** * USERS AFFECTED: * * Users generating work orders from Meter based PM * **************************************************************** * PROBLEM DESCRIPTION: * * PM counter is not reset when Work Order created from meter * * based PM is cancelled. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: Release 7.6.0.10 of Base Services
Temporary fix
Comments
APAR Information
APAR number
IV97882
Reported component name
ASSETS
Reported component ID
5724R46AS
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-07-10
Closed date
2018-01-08
Last modified date
2018-01-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
ASSETS
Fixed component ID
5724R46AS
Applicable component levels
R760 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
09 April 2023