APAR status
Closed as program error.
Error description
Steps to reproduce the problem in Maximo Core app. 1. Go to App Designer -->Wotrack-->check "Edit Mode Enable" -->Save changes 2. Sign out and log back in 3. Go to Wotrack -->create a new record --> SAVE changes 4. Click on the pencil icon. This means that the record is now locked by you and that other users will not be able to make changes to it while it is in Edit Mode. 5. Click Select Action -->Create Service Request Maximo throws a message: BMXAA8973E - Your credentials do not have rights to edit this document (WORKORDER : Site=BEDFORD Work Order=1423). Turn on edit mode, or contact your administrator to continue. More information This message means you cannot make any modification to this record because the record is locked. 6. However if you click on Related Records tab --> You can see SR=1215 is created despite the record being locked.
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * Users in Work Order Tracking with Edit Mode enabled. * **************************************************************** * PROBLEM DESCRIPTION: * * Despite the Work Order being locked, user can still create * * related WO, SR, Incident, Problem, Change, or Release. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is included in the following package: | Release 7.6.0.8 of Base Services.
Temporary fix
Comments
APAR Information
APAR number
IV93668
Reported component name
SYSTEM CONFIG
Reported component ID
5724R46S1
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-02-23
Closed date
2017-03-08
Last modified date
2017-03-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SYSTEM CONFIG
Fixed component ID
5724R46S1
Applicable component levels
R760 PSY
UP
R750 PSN
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
08 March 2017