APAR status
Closed as program error.
Error description
PROBLEM: Customer has autonumber set in site level and when delete a reservation in inventory usage application Maximo update the wrong desktop requisition. PERFORMANCE ISSUE: N/A STEPS TO REPRODUCE: 1.GO TO >> ADMINISTRATION >> ORGANIZATION 2.Bring up EAGLENA 3.SELECT ACTION >> AUTONUMBER SETUP >> SITE LEVEL 4.Click on BEDFORD site 5.Click New Row 6.Enter MRNUM in Autonumber Name field 7.Click on MCLEAN site 8.Click New Row 9.Enter MRNUM in Autonumber Name field 10.Click OK 11.Click on Profile button on the top of screen 12.Enter BEDFORD in Default Insert Site field 13.Click OK 14.GO TO >> SELF SERVICE >> DESKTOP REQUISITIONS >> CREATE REQUISITION 15.Enter BEDFORD TEST in description field 16.Click CONTINUE button 17.Click New Row in Requisitions Line Items section 18.Click lookup from Item field >> go to >> inventory 19.Bring up D900 from BEDFORD site 20.Click on the item D900 21.Click Return With Value 22.Enter Quatity as 1 23.Click Continue button 24.Click Submit button 25.Click View Details 26.Click on Profile button on the top of screen 27.Enter MCLEAN in Default Insert Site field 27.Click OK 28.Click Create Requisition on the toolbar 29.Enter MCLEAN TEST in description field 30.Click CONTINUE button 31.Click New Row in Requisitions Line Items section 32.Click lookup from Item field >> go to >> inventory 33.Bring up D900 from MCLEAN site 34.Click on the item D900 35.Click Return With Value 36.Enter Quatity as 1 37.Click Continue button 38.Click Submit button 39.Click View Details 40.GO TO >> SELF SERVICE >> DESKTOP REQUISITIONS >> VIEW REQUISITION 41.Click on arrow beside of Advanced Search >> Where clause 42.Delete the query 43.Click Find 44.There are two record with same requisition number 45.Click on Profile button on the top of screen 46.Enter BEDFORD in Default Insert Site field 47.GO TO >> INVENTORY >> INVENTORY USAGE 48.SELECT ACTION >> ADD/MODIFY RESERVATIONS 49.Filter by D900 item 50.Delete reservation from Bedford site 51.GO TO >> SELF SERVICE >> DESKTOP REQUISITIONS >> VIEW REQUISITION 52.Click Advanced Search 53.Enter Bedford and Mclean in site field 54.Enter yes in History flag 55.Click Find CURRENT ERRONEOUS RESULT: How our customer have autonumber set to site level them have two desktop requisition with same MRNUM. When delete a reservation in inventory usage app Maximo, Maximo is updating the wrong MRNUM because there is no role to filter by site. EXPECTED RESULT: When delete a reservation in inventory usage app Maximo have to update the MRNUM from the correct site. ENVIRONMENT (SYSTEM INFO): App Server IBM WebSphere Application Server 8.5.5.7 Version Tivoli's process automation engine 7.6.0.5-IFIX20160714-2200 Build 20160611-0100 DB Build V7605-45 HFDB Build HF7605-02 IBM TPAE Integration Framework 7.6.0.5-MIF_7605_IFIX.20160714-2314 Build 20160610-2330 DB Build V7605-50 HFDB Build HF7605-03 IBM Maximo Asset Management Scheduler 7.6.3.0 Build 20160611-0100 DB Build V7630-25 IBM Maximo Asset Management Work Centers 7.6.0.0 Build 20160610-1318 DB Build V7600-38 IBM Maximo Asset Management 7.6.0.5 Build 20160611-0100 DB Build V7604- 01 Server OS Linux 3.0.101-0.47.90-default Server DB Oracle 11.2 (Oracle Database 11g Enterprise Edition Release 11.2.0.4.0 - 64bit Production With the Partitioning option)
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * WRONG UPDATE WHILE DELETING A RESERVATION IN INVENTORY USAGE * * APPLICATION. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: | release\fix pack | Interim Fix for Release 7.6.0.8 Product
Temporary fix
Comments
APAR Information
APAR number
IV93081
Reported component name
INVENTORY
Reported component ID
5724R46IN
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-02-03
Closed date
2017-02-06
Last modified date
2017-02-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
INVENTORY
Fixed component ID
5724R46IN
Applicable component levels
R760 PSY
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHPMA","label":"Inventory"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
06 February 2017