APAR status
Closed as program error.
Error description
Graphical Assignment - Dispatch Tab doesn't show work orders on the map Tivoli's process automation engine 7.6.0.6 Build 20161019-0100 DB Build V7606-50 IBM TPAE Integration Framework 7.6.0.6 Build 20161014-1504 DB Build V7606-24 IBM Maximo Asset Management Scheduler 7.6.4.0 Build 20161019-0100 DB Build V7640-51 The steps to replicate. 1) In Map Manager, configure a bing Map. 2) Create 3 service addresses for testing. - 1001 Formatted address: 250 York St, London, ON N6B 1P8, Canada Latitude : 42.9833900000 Longitude : -81.2330400000 make sure that location is shown in the map. -SASTART Formatted address: 1116 Mahogany Rd, London, ON N6H 5C3, Canada Latitude : 42.9657019899 Longitude :-81.3139343192 - SAEND Formatted address: 1554 Allen Pl, London, ON N5W 2V8, Canada Latitude : 42.9975832509 Longitude -81.1944580008 3) Go to the Work Zones application. create a work zone (WZ1) with ZONE1 work zone type. save 4) Go to the locations application create a location : TESTLOC1 set service address : 1001 In work zones tab, add WZ1 work zone. make sure that location is shown in the map. create a location : STARTLOC set service address : SASTART In work zones tab, add WZ1 work zone. make sure that location is shown in the map. create a location : ENDLOC set service address : SAEND In work zones tab, add WZ1 work zone. make sure that location is shown in the map. 5) Go to the Asset application create an asset : TESTAS1 with TESTLOC1 set service address : 1001 Calendar : DAY Shift : DAY make sure that asset location is shown in the map. 6) Go to the Labor applicaiotn. Open BARRY, BARRY2 calendar/shift : day/day start location : TESTLOC1 end location : TESTLOC1 Save Location with Work Order? : checked. In work zones tab, add WZ1 work zone. 7) Go to the WOTRACK application create a new WO : RH2 Location : TESTLOC1 asset : TESTAS1 service address :1001 Target Start/Sched Start date : 02/02/17 9:00 AM Duration : 8 In Plans/Labor tab, add new line - Craft : MECH - Skill Level ; FIRSTCLASS - Quantity : 1 - Regular Hours : 8 In Assignments Tab, set Laborcode with BARRY. Save create a new WO : RH3 Location : TESTLOC1 asset : TESTAS1 service address :1001 Target Start/Sched Start date : 02/02/17 9:00 AM Duration : 8 In Plans/Labor tab, add new line - Craft : MECH - Skill Level ; FIRSTCLASS - Quantity : 1 - Regular Hours : 8 In Assignments Tab, set Laborcode with BARRY2. Save 8) Go to Graphical assignment application Create a new Work Order list work list : TESTWL5 Calendar/Shift : DAY/DAY In Work Queries, set Data source as WORKORDER. - where condition -> wonum in ( 'RH2','RH3') In Resource : set data source as LABOR - where condition -> laborcode in ( 'BARRY','BARRY2') save Click more actions/ Apply Street Level Routes Then, Click Dispatch Tab, You may be able to see WO's location in the map. But. sometimes not. 2/2/17 0:57:57:528 EST] 00149c8c SystemOut O 02 Feb 2017 00:57:57:528 [DEBUG] [MAXIMO] [] Dispatch: loadProject: project: 15, addShift: false, resObj: null, resKey: null [2/2/17 0:57:57:528 EST] 00149c8c SystemOut O 02 Feb 2017 00:57:57:528 [DEBUG] [MAXIMO] [] Dispatch: loadProject(15), using cached model [2/2/17 0:57:57:528 EST] 00000842 SystemOut O 02 Feb 2017 00:57:57:528 [DEBUG] [MAXIMO] [] Resource LABOR:BARRY [2/2/17 0:57:57:528 EST] 00000842 SystemOut O 02 Feb 2017 00:57:57:528 [DEBUG] [MAXIMO] [] range start: Thu Feb 02 09:00:00 EST 2017 [2/2/17 0:57:57:528 EST] 00000842 SystemOut O 02 Feb 2017 00:57:57:528 [DEBUG] [MAXIMO] [] range end : Thu Feb 02 12:00:00 EST 2017 [2/2/17 0:57:57:528 EST] 00000842 SystemOut O 02 Feb 2017 00:57:57:528 [DEBUG] [MAXIMO] [] shifts 2 [2/2/17 0:57:57:528 EST] 00000842 SystemOut O 02 Feb 2017 00:57:57:528 [DEBUG] [MAXIMO] [] , Wed Feb 01 07:00:00 EST 2017-Wed Feb 01 15:00:00 EST 2017 [2/2/17 0:57:57:528 EST] 00000842 SystemOut O 02 Feb 2017 00:57:57:528 [DEBUG] [MAXIMO] [] , Thu Feb 02 07:00:00 EST 2017-Thu Feb 02 15:00:00 EST 2017 [2/2/17 0:57:57:528 EST] 00000842 SystemOut O 02 Feb 2017 00:57:57:528 [DEBUG] [MAXIMO] [] NO INTERVAL [2/2/17 0:57:57:528 EST] 00000842 SystemOut O 02 Feb 2017 00:57:57:528 [DEBUG] [MAXIMO] [] No shift info for LABOR:BARRY in this time interval
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * Maximo Scheduler users on 764 Release on Graphical * * Assignment application. * **************************************************************** * PROBLEM DESCRIPTION: * * Work Orders are not shown on the Map of the Dispatch View in * * the Graphical Assignment application. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix has been delivered to correct the observed issue.
Temporary fix
Comments
APAR Information
APAR number
IV93038
Reported component name
MAXIMO SCHEDULE
Reported component ID
5724R46SE
Reported release
764
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-02-02
Closed date
2017-02-14
Last modified date
2017-02-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
MAXIMO SCHEDULE
Fixed component ID
5724R46SE
Applicable component levels
R764 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9NUN","label":"Maximo Asset Management Scheduler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"764","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
14 February 2017