APAR status
Closed as program error.
Error description
Problem Details: When attempting to Void a Shipment Receipt, an error message prevents this action. This occurs when trying to Void a Shipment Line that requires inspection, and has not been inspected. Steps to Reproduce the Issue: -Log in to maxdemo instance as wilson -Go To Inventory | Item Master -Click the New Item button on the toolbar -In the Item field enter R-1 -In the Description field enter "Rotating Item 1" -In the Order Unit field enter "each" and tab out -In the Issue Unit field enter "each" and tab out -Click the checkbox for "Rotating?" -Save the record -Select Action | Add Items To Storeroom -In the Storeroom field enter "central" and tab out -In the Unit Cost field enter 25, then click OK -Select Action | Add Items To Storeroom -In the Storeroom field enter "garage" and tab out -In the Unit Cost field enter 25, then click OK -Click the Change Status button on the toolbar -In the New Status field use the drop-down arrow and click Active -Click the checkbox for "Roll New Status to Organizations and Inventory -Click OK -Go To Assets | Assets -Click the New Asset button on the toolbar -In the Asset field enter "ROT-1" -In the Description field enter "Rotating Asset 1" -In the Rotating Item field | Detail Menu | Select Value -In the Item field enter "r-1" and press Enter -Click R-1 -Save the record -Click the Change Status button on the toolbar -In the New Status field use the drop-down arrow and click Operating -Click OK -Save the record -Go To Purchasing | Purchase Orders -Click the New Purchase Order button on the toolbar -In the Company field enter "almar" and tab out -On the PO Lines tab click the New Row button -In the item field enter "r-1" and tab out -In the Quantity field enter 3 -In the Conversion Factor field enter 1 -In the Storeroom field enter "central" and tab out -Click the checkbox for "Inspection Required?" -Save the record -Click the Change Status button on the toolbar -In the New Status field use the drop-down arrow and click Approved -Go To Purchasing | Receiving -In the PO field enter the PO number that you just approved, then press Enter -Click the record to open it -Click the Select Ordered Items button -Click the checkbox to select the PO Line, then click OK -Save the record -Select Action | Change Inspection Status -Click the checkbox to select the PO Line, then click OK -Select Action | Recieve Rotating Items -Click the Autonumber button, then click OK -Save the record -Go To Inventory | Inventory -In the Item field enter "r-1" and press Enter -Verify the Current Balance of the rotating item in both Storerooms; Central = 3, Garage = 0 -Go To Inventory | Inventory Usage -Click the New Inventory Usage button on the toolbar -In the From Storeroom field enter "central" and tab out -In the Usage Type field | Select Action | click TRANSFER -In the Usage Lines section click the New Row button -In the Item field enter "r-1" and tab out -Check the Inspection Required checkbox -In the Rotating Asset field | Detail Menu | Select Value | click one of the Assets -In the To Storeroom field enter "garage" and tab out -Save the record -Click the Change Status button on the toolbar -In the New Status field use the drop-down arrow and click Shipped, then click OK -In the Create Shipment dialog note the Shipment number and click OK -Save the record -Go To Purchasing | Shipment Receiving -In the Shipment field enter the Shipment number that you just created, then press Enter -Click the record to open it -Click the Select Shipped Items button -Click the checkbox to select the Shipment Line, then click OK -Save the record -Click the Select Records to Void button -Click the checkbox to select the Shipment Line, then click OK -Save the record -Observe the summary lines in the Shipment Receipts section which indicate the Type and Status: The Shipment was saved and not inspected, then the Shipment was Voided -Click Save *Error message appears: "BMXAA4214E - An unknown error has occurred. Please contact your system administrator for assistance. Gather the logs from the <HOME> directory and determine where and why the error is thrown. null" -Click OK -Click Save again *The summary line that shows the Void is removed -Click the Select Records to Void button again -Click the checkbox to select the Shipment Line, then click OK -Save the record *The loop repeats of displaying the error message
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * IV91400 BMXAA421E - AN UNKNOWN ERROR HAS OCCURRED WHEN * * VOIDING RECEIPT IN SHIPMENT RECEIVING WHEN ITEM IS NOT * * INSPECTION REQUIRED IN ITEM APPLICATION BUT INSPECTION * * REQUIRED IN INVENTORY USAGE * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: | Release 7.6.0.8 of Base Services
Temporary fix
Comments
APAR Information
APAR number
IV91400
Reported component name
CONTROL DESK/SC
Reported component ID
5725E2400
Reported release
750
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-12-08
Closed date
2017-01-17
Last modified date
2017-01-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
PURCHASING
Fixed component ID
5724R46PU
Applicable component levels
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHPN3","label":"Purchase Requisitions"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"750","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
17 January 2017