APAR status
Closed as program error.
Error description
PROBLEM: Maximo Graphical scheduler does not print in a usable format. PERFORMANCE ISSUE: N STEPS TO REPRODUCE: Go to the graphical scheduler application Bring up any schedule (does not have to have a lot of records. even a query that brings up one work order record will do for testing) click the Gannt View tab Click the Print icon on the toolbar CURRENT ERRONEOUS RESULT:The print icon should print document in a useful format. EXPECTED RESULT: blank pages come out after sending it to a printer. If sending it to a pdf file, it does not print in a useful format ADDITIONAL INFO: replicated with IE and Firefox After clicking on the print icon, it displays a popup "select columns to print" scroll to the bottom right above the OK button, it shows "Print size is 1 X ? pages" ENVIRONMENT (SYSTEM INFO): App Server IBM WebSphere Application Server 8.5.5.3 Version Tivoli's process automation engine 7.6.0.4-IFIX20160628-0936 Build 20160316-1020 DB Build V7604-37 IBM TPAE Integration Framework 7.6.0.4 Build 20160313-2330 DB Build V7604-22 TPAE OSLC Object Structure 7.6.0.0 Build 20160112_031200-0600 DB Build V7600-01 IBM Maximo Linear Management 7.5.0.0 Build 20160316-1020 DB Build V7500-01 IBM Maximo Health, Safety and Environment Manager 7.6.0.0 Build 20151124-1800 DB Build V7600-01 IBM Maximo Asset Management Scheduler 7.6.2.1 Build 20160316-1020 DB Build V7621-18 IBM Maximo Spatial Asset Management 7.6.0.0 Build 20160311-0241 DB Build V7600-61 IBM Maximo Anywhere 7.6.0.0 Build 20160112_031213-0600 DB Build V7600-03 IBM Maximo Asset Management 7.6.0.4 Build 20160310-1641 DB Build V7604-01 Server OS Linux 3.10.0-327.10.1.el7.x86_64 Server DB Oracle 12.1 (Oracle Database 12c Enterprise Edition Release 12.1.0.2.0 - 64bit Production With the Partitioning, Real Application Clusters, Automatic Storage Management, OLAP, Advanced Analytics and Real Application Testing options) LOCAL FIX: N/A SECURITY IMPACT (Y/N): N
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * Scheduler users * **************************************************************** * PROBLEM DESCRIPTION: * * Print output did not contain background colors. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Works better with this fix
Temporary fix
Comments
APAR Information
APAR number
IV90309
Reported component name
MAXIMO SCHEDULE
Reported component ID
5724R46SE
Reported release
762
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-10-26
Closed date
2016-11-14
Last modified date
2016-11-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO SCHEDULE
Fixed component ID
5724R46SE
Applicable component levels
R762 PSY
UP
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Document Information
Modified date:
14 November 2016