IV89433: INSPECTION LOADING ICON STUCK ON CHANGE STATUS

APAR status

• Closed as program error.

Error description

• ERROR DESCRIPTION:Ø
  I had setup Maximo Anywhere 7.6 in our landscape to test the
  standard apps provided by IBM.
  
  I had tested couple of apps successfully but have some or the
  other issue with the other apps. The issues are more or less
  with the apps becoming hung at a screen.
  
  Issues And Returns App -> When opened the Storeroom list to
  select a store room, the app is stuck at the screen. I'm unable
  to select a value and also not able to return to the home
  screen.
  
  Inspection -> When an update is made on the Workorder (Like
  adding a Worklog or status change etc), the app stucks showing
  the Loading icon. It doesn't respond at all.
  
  I have similar issues when testing the Transfers app, Physical
  Count app as well.
  
  Step by step
  ===========
  1. Go to Issues And Returns App
  2. Open opened the Storeroom list to select a store room, the
  
  Problem
  =======
  App is stuck at the screen. I'm unable
  to select a value and also not able to return to the home
  screen.
  

Local fix

• Add this line to the requiredResources section of the Change
  Status
  View (search for WorkExecution.EditStatusView)
  
  
   <requiredResource
  id="WorkExecution.EditStatusView_domainworktype"
  name="domainworktype"/>
  
  
  And in the resources section after the Location resource
  (search for
  <!-- Location resource -->
  
  add this new resource:
  
  <!-- Work Type domain -->
    <resource
  describedBy="http://jazz.net/ns/ism/asset/smarter_physical_infra
  structur
  e#SynonymDomain"
  eSize="50" providedBy="/oslc/sp/SmarterPhysicalInfrastructure">
     <attributes id="domainworktype_attributes">
      <attribute describedByProperty="spi:orgid"
  id="domainworktype_orgid_spiorgid" name="orgid"/>
      <attribute describedByProperty="spi:siteid"
  id="domainworktype_siteid_spisiteid" name="siteid"/>
      <attribute describedByProperty="spi:maxvalue"
  id="domainworktype_maxvalue_spimaxvalue" name="maxvalue"/>
      <attribute describedByProperty="spi:value"
  id="domainworktype_value_spivalue" name="value"/>
      <attribute describedByProperty="dcterms:title"
  id="domainworktype_description_dctermstitle"
  name="description"/>
      <attribute describedByProperty="spi:defaults"
  id="domainworktype_defaults_spidefaults" name="defaults"/>
      <attribute describedByProperty="oslc:shortTitle"
  id="domainworktype_domainid_oslcshortTitle" name="domainid"/>
      <attribute describedByProperty="dcterms:identifier"
  id="domainworktype_synonymdomainid_dctermsidentifier"
  name="synonymdomainid"/>
     </attributes>
     <queryBases id="domainworktype_queryBases">
        <queryBase id="domainworktype_queryBase_getworktype"
  name="getworktype" queryUri="/oslc/os/oslcsynonymdomain"/>
      </queryBases>
     <whereClause clause="oslc:shortTitle='WORKTYPE'"
  id="domainworktype_whereClause"/>
    </resource>
  
  Rebuild and redeploy the app, uninstall,reinstall the app and
  it should
  work for you. Let me know if you have any issues with this
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Attempting to change the status within the Inspection app    *
  * would fail and show the loading icon.                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Error in the code required the worktype resource to be loaded
  into that Change Status View page.  This was based on a new
  Calibration code requirement.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ANYWHERE APPS

• Fixed component ID

  5725M39MA

Applicable component levels