APAR status
Closed as program error.
Error description
Steps to Replicate: 1) Go to the Assets application 2) Go to the Map (Spatial) tab 3) Click around within the map until the timeout duration is completed. (usually 30 mins, or less if you shorten this) 4) After the 30 min window (notice you receive no warning message) - click on a different Tab You will get time out from the session and need to sign in again
Local fix
Re-sign in
Problem summary
**************************************************************** * USERS AFFECTED: * * All Maximo Users * **************************************************************** * PROBLEM DESCRIPTION: * * When using the map, the reset timer is not reset, and causes * * a session timeout. * **************************************************************** * RECOMMENDATION: * * Upgrade to latest release * **************************************************************** Steps to Replicate: 1) Go to the Assets application 2) Go to the Map (Spatial) tab 3) Click around within the map until the timeout duration is completed. (usually 30 mins, or less if you shorten this) 4) After the 30 min window (notice you receive no warning message) - click on a different Tab You will get time out from the session and need to sign in again
Problem conclusion
Session timeout timer is reset on server when using map and other controls. The fix for this APAR is contained in the following maintenance package: | release\fix pack | Fix Pack Release 7.6.0.7 TPAE
Temporary fix
Comments
APAR Information
APAR number
IV88852
Reported component name
SYSTEM CONFIG
Reported component ID
5724R46S1
Reported release
750
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-08-31
Closed date
2016-10-06
Last modified date
2016-10-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
SYSTEM CONFIG
Fixed component ID
5724R46S1
Applicable component levels
R750 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"750","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
06 October 2016