A fix is available
APAR status
Closed as program error.
Error description
************************ APAR Template ************************* *=============================================================== ======== Environment: 5724C04MS Tivoli Enterprise Management Server 6.30 FP6 Severity: 3 Problem Description: HUB TEMS may output 'false' occurrences of the RAS1 message of the following format ==> ~ ~ ~ ~ ***ERROR: for RRN <3931>, (oldest) Index TS <garbage_data > does not match TSITSTSH TS <1160704132623084> ~ ~ ~ ~ These 'false' messages are benign. In spite of the 'false' error messages, the intended functional behavior of the code is performing correctly. Detailed Recreation Procedure: This is a regression introduced by APAR IV67076. The 'false' messages are caused by a simple variable initialization error in a memset() statement. There is zero risk to correcting this memset() statement. If the TEMS builds successfully on all supported platforms, there will be no risk exposure. This APAR needs to be included in 6.30 FP7 to eliminate PMR penetration/volume. L2 reports at least 5 or 6 PMRs, based on this error messages, have been handled by L2 in recent months. It is ironic that an new RAS1 message was added as a 'just in case' for a condition that should never occur, yet an incorrect variable initialization is actually causing the 'false' occurences of the RAS1 message. Work-around: None Approver: BEH Initials of L3 engineer that approved APAR creation
Local fix
None [Ignore the message]
Problem summary
IBM Tivoli Monitoring hub enterprise monitoring server may output 'false' RAS1 messages about TSITSTSH table These 'false' messages are benign. In spite of the 'false' error messages, the intended functional behavior of the code is performing correctly. However,when these 'false' messages do occur there are large numbers of the message appearing in TEMS RAS1 log files. Here is example of message at issue ==> ~ ~ ~ ***ERROR: for RRN <1883>, (oldest) Index TS < !m?? > does not match TSITSTSH TS <1160704131915110> ~ ~ ~
Problem conclusion
Corrected code that caused 'false' messages to be logged in RAS1 logs. The fix for this APAR is contained in the following maintenance packages: | fix pack | 6.3.0-TIV-ITM-FP0007
Temporary fix
Comments
APAR Information
APAR number
IV87174
Reported component name
TEMS
Reported component ID
5724C04MS
Reported release
630
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-07-25
Closed date
2017-01-06
Last modified date
2017-01-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TEMS
Fixed component ID
5724C04MS
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"630","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
08 March 2023