IV84226: USER IN FIREFOX NOT ALLOWED TO EDIT TWO RECORDS AT ONCE.

APAR status

• Closed as program error.

Error description

• 1. Make sure you have Edit mode enabled for SR and Incident
  apps.
  2. Go to SR or IN and select a record. Click on Edit button.
  Make any
  changes on it and save. Does not release the record yet.
  3. Open a new tab in your browser. Go to SR or IN app and select
  another record. Click on Edit button. Notice the fields will
  not be
  released, but it will insert a record in MAXRECORDLOCK table.
  If you
  press F5, sometimes it will reload within the fields unlocked.
  Sometimes it does not happen on the first time you Edit and
  save. But
  if you keep switching between both tabs, editing and saving,
  you will
  end up with the issue.
  
  If you create a new Session on your browser (On IE, click File
  > New
  session; On FF, you need to install a plugin called multifox)
  this
  issue does not happen. I looks like there is a problem with the
  websession (cookie) that does not refreshes the page correctly
  when
  reused on multiple tabs.
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Maximo Users                                             *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * User in firefox not allowed to edit two records at once      *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to latest release                                    *
  ****************************************************************
  

Problem conclusion

• User in firefox can edit two records at once
  
  The fix for this APAR is contained in the following maintenance
  package:
  	 | release\fix pack | Fix Pack Release 7.6.0.5
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  ADMIN & SECURIT

• Fixed component ID

  TIVOADMIN

Applicable component levels