A fix is available
APAR status
Closed as program error.
Error description
HUB TEMS doesn't shutdown gracefully and just hangs. This affects the FTO environment. Since the HUB is not shutting down gracefully, agents and RTEMS are not switching to other FTO HUB Customer env : --------------- ms Tivoli Enterprise Monitoring Server lx8266 06.23.03.00 d3093a 20131119 1633 1 System Type: Linux;2.6.18-348.4.1.el5 RedHat Linux 5.9 Approved by : Leonida Gianfagna
Local fix
Killing the kdamain and cms process may be a option but usually we recommend this option
Problem summary
HUB monitoring server may crash during shutdown if monitoring server SOAP service did not complete start-up. The HUB monitoring server does not shutdown gracefully and just hangs. This affects the FTO environment. Since the HUB is not shutting down gracefully, agents and RTEMS are not switching to other FTO HUB.
Problem conclusion
The code has been changed to correctly handle this type of issue. The fix for this APAR is contained in the following maintenance packages: | fix pack | 6.3.0-TIV-ITM-FP0007
Temporary fix
Comments
APAR Information
APAR number
IV74282
Reported component name
TEMS
Reported component ID
5724C04MS
Reported release
623
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-06-17
Closed date
2016-09-20
Last modified date
2017-01-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TEMS
Fixed component ID
5724C04MS
Applicable component levels
R630 PSY
UP
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Document Information
Modified date:
06 January 2017