Direct links to fixes
4.1.1-TIV-ITNMIP-Linux-FP0002
4.1.1_README_NLS_FP0002
4.1.1_README_FP0002
3.9.0-TIV-ITNMIP-Solaris-FP0005
3.9.0_INSTALL_NLS_FP0005
3.9.0_INSTALL_FP0005
3.9.0-TIV-ITNMIP-Windows-FP0005
3.9.0-TIV-ITNMIP-zLinux-FP0005
3.9.0-TIV-ITNMIP-Linux-FP0005
3.9.0-TIV-ITNMIP-AIX-FP0005
IBM Tivoli Network Manager IP Edition 3.9.0 Fix Pack 5, 3.9.0-TIV-ITNMIP-FP0005
IBM Tivoli Network Manager IP Edition 4.1.1 Fix Pack 2, 4.1.1-TIV-ITNMIP-FP0002
APAR status
Closed as program error.
Error description
ENV: ITNM 3.9 TCR 3.1 TDW Attempting to run the Monitoring Policy Summary report provides data for each query, but does produce an error in HTML format: ReportDesign (id = 1): + Cannot execute the statement. SQL statement does not return a ResultSet object. SQL error #1: DB2 SQL Error: SQLCODE=-802, SQLSTATE=22003, SQLERRMC=null, DRIVER=3.63.75
Local fix
Modify the rptdesign file
Problem summary
**************************************************************** * USERS AFFECTED: * * All users. * **************************************************************** * PROBLEM DESCRIPTION: * * Client attempting to run ITNM Monitoring Policy Summary * * report and getting an error message in the HTML output. * * * * ReportDesign (id = 1): * * + Cannot execute the statement. * * SQL statement does not return a ResultSet object. * * SQL error #1: DB2 SQL Error: SQLCODE=-802, SQLSTATE=22003, * * SQLERRMC=null, DRIVER=3.63.75 * **************************************************************** * RECOMMENDATION: * * The following fixpacks will contain the fix: * * | fix pack | 3.9.0-ITNMIP-FP0005 * * | fix pack | 4.1.0-ITNMIP-FP0001 * * | fix pack | 4.1.1-ITNMIP-FP0002 * ****************************************************************
Problem conclusion
The failure was in the DevicesBeingMonitored dataset query. Modify the query to add join of poll table and replace the fields of POLLINTERVAL and storeData to retrieve from that table.
Temporary fix
Comments
APAR Information
APAR number
IV68467
Reported component name
TIV NETWK MGR I
Reported component ID
5724S4500
Reported release
390
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-01-12
Closed date
2015-06-05
Last modified date
2015-06-05
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TIV NETWK MGR I
Fixed component ID
5724S4500
Applicable component levels
R390 PSN
UP
R390 PSY
UP
R410 PSN
UP
R410 PSY
UP
R411 PSN
UP
R411 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHRK","label":"Tivoli Network Manager IP Edition"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.9","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
05 June 2015