APAR status
Closed as program error.
Error description
When a user session in an LDAP environment times out due to inactivity, you normally get a a message that the user has timed out with an OK button. When the button is clicked, an LDAP logout screen will pop, giving the user the option to return. With Release 7505, when the user session times out, the browser URL is - http://example:9998/maximo/ui/login and the start center is displayed. The timed-out user is still in maxsession and can create records. The Sign Out link on the command row refreshes the start center and doesn't perform the logout. The browser must be closed to end the UI session, but the user remains active in maxsession. This happens with both basic and forms authentication. To Reproduce: 1) Login to Maximo 7.5.0.6 in an LDAP Environment and let the session time out due to inactivity.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * N/A * **************************************************************** * PROBLEM DESCRIPTION: * * THE TIMED-OUT USER IS STILL IN MAXSESSION * **************************************************************** * RECOMMENDATION: * * Fixed in Tpae 7.5.0.8 fix pack * ****************************************************************
Problem conclusion
Fixed by duplicate APAR IV54963
Temporary fix
Comments
APAR Information
APAR number
IV65311
Reported component name
MAXIMO SYSTEMS
Reported component ID
5724R46AV
Reported release
750
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2014-09-26
Closed date
2014-11-07
Last modified date
2014-11-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
MAXIMO SYSTEMS
Fixed component ID
5724R46AV
Applicable component levels
R750 PSY
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHPP5","label":"System Related"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"750","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
07 November 2014