Direct links to fixes
7.1.0-TIV-NCI-ZLINUX-FP0006
7.1.0-TIV-NCI-WINDOWS-FP0006
7.1.0-TIV-NCI-SOLARIS-FP0006
7.1.0-TIV-NCI-LINUX-FP0006
7.1.0-TIV-NCI-AIX-FP0006
6.1.1-TIV-BSM-FP0004-windows
6.1.1-TIV-BSM-FP0004-zlinux
6.1.1-TIV-BSM-FP0004-solaris
6.1.1-TIV-BSM-FP0004-linux
6.1.1-TIV-BSM-FP0004-aix
6.1.1-TIV-NCI-FP0004-windows
6.1.1-TIV-NCI-FP0004-zlinux
6.1.1-TIV-NCI-FP0004-solaris
6.1.1-TIV-NCI-FP0004-aix
6.1.1-TIV-NCI-FP0004-linux
7.1.0-TIV-NCI-ZLINUX-FP0005
7.1.0-TIV-NCI-LINUX-FP0005
7.1.0-TIV-NCI-WINDOWS-FP0005
7.1.0-TIV-NCI-SOLARIS-FP0005
7.1.0-TIV-NCI-AIX-FP0005
6.1.1-TIV-BSM-FP0003-aix
6.1.1-TIV-NCI-FP0003-zlinux
6.1.1-TIV-NCI-FP0003-windows
6.1.1-TIV-NCI-FP0003-solaris
6.1.1-TIV-NCI-FP0003-linux
6.1.1-TIV-NCI-FP0003-aix
6.1.1-TIV-BSM-FP0003-zlinux
6.1.1-TIV-BSM-FP0003-windows
6.1.1-TIV-BSM-FP0003-solaris
6.1.1-TIV-BSM-FP0003-linux
6.1.1-TIV-BSM-FP0002-windows
6.1.1-TIV-BSM-FP0002-zlinux
6.1.1-TIV-BSM-FP0002-solaris
6.1.1-TIV-BSM-FP0002-aix
6.1.1-TIV-BSM-FP0002-linux
6.1.1-TIV-NCI-FP0002_zlinux
6.1.1-TIV-NCI-FP0002_windows
6.1.1-TIV-NCI-FP0002_solaris
6.1.1-TIV-NCI-FP0002_linux
6.1.1-TIV-NCI-FP0002_aix
IBM Tivoli Netcool/Impact V6.1.1 Fix Pack 2 (6.1.1-TIV-NCI-FP0002)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 2(7.1.0-TIV-NCI-FP0002)
IBM Tivoli Business Service Manager V6.1.1 Fix Pack 3(6.1.1-TIV-BSM-FP0003)
IBM Tivoli Netcool/Impact V6.1.1 Fix Pack 3 (6.1.1-TIV-NCI-FP0003)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 3(7.1.0-TIV-NCI-FP0003)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 5(7.1.0-TIV-NCI-FP0005)
IBM Tivoli Netcool/Impact V6.1.1 Fix Pack 4 (6.1.1-TIV-NCI-FP0004)
IBM Tivoli Business Service Manager V6.1.1 Fix Pack 4(6.1.1-TIV-BSM-FP0004)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 6(7.1.0-TIV-NCI-FP0006)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 7(7.1.0-TIV-NCI-FP0007)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 8(7.1.0-TIV-NCI-FP0008)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 9(7.1.0-TIV-NCI-FP0009)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 10(7.1.0-TIV-NCI-FP0010)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 11(7.1.0-TIV-NCI-FP0011)
IBM Tivoli Netcool/Impact V6.1.1 Fix Pack 5 (6.1.1-TIV-NCI-FP0005)
IBM Tivoli Business Service Manager V6.1.1 Fix Pack 5(6.1.1-TIV-BSM-FP0005)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 12 (7.1.0-TIV-NCI-FP0012)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 13 (7.1.0-TIV-NCI-FP0013)
APAR status
Closed as program error.
Error description
During fail-over, secondary node is unable to lookup thenode table on the nameserver due to interrupted thread, resulting in error: 07 Jul 2014 11:36:03,560 DEBUG [UddiClusterBootStrapper] The primary info for cluster 'NCICLUSTER' is available, hostInfo = 172.31.120.77:57188 07 Jul 2014 11:36:03,560 ERROR [UddiClusterBootStrapper] Unable to lookup the ClusterPrimaryIfc 'NCICLUSTER' java.lang.InterruptedException at java.util.concurrent.locks.AbstractQueuedSynchronizer.tryAcquire SharedNa nos(AbstractQueuedSynchronizer.java:1313) at java.util.concurrent.FutureTask$Sync.innerGet(FutureTask.java:23 8) This condition is circunvented by enabling the following logging parameters: <context-param> <param-name>ENABLE_GENERAL_LOGGING</param-name> <param-value>true</param-value> </context-param> <context-param> <param-name>ENABLE_REQUEST_LOGGING</param-name> <param-value>true</param-value> </context-param> <context-param> <param-name>ENABLE_PING_LOGGING</param-name> <param-value>true</param-value> </context-param>
Local fix
build 'nci201408272010v6110b512.jar' provided as workaround
Problem summary
**************************************************************** * USERS AFFECTED: * * All Impact Users * **************************************************************** * PROBLEM DESCRIPTION: * * When the primary cluster member goes down, the secondary * * member does not start processing events. * **************************************************************** * RECOMMENDATION: * * None * **************************************************************** When the primary member goes down, the secondary member will try to become primary. When the new secondary tries to register as the primary it can time out and not become primary. This will cause events to not be processed since there is no running primary member.
Problem conclusion
Changed the timeout so that the server will retry when trying to become primary if it fails. The fix for this APAR is contained in the following maintenance packages: |Fix Pack| 6.1.1-TIV-NCI-FP0002 |Fix Pack| 7.1.0-TIV-NCI-FP0002
Temporary fix
Comments
APAR Information
APAR number
IV64152
Reported component name
NETCOOL/IMPACT
Reported component ID
5724O59IS
Reported release
611
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2014-08-29
Closed date
2014-09-30
Last modified date
2014-09-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
UNKNOWN
Fix information
Fixed component name
NETCOOL/IMPACT
Fixed component ID
5724O59IS
Applicable component levels
R611 PSY
UP
R710 PSY
UP
Document Information
Modified date:
30 September 2014