APAR status
Closed as program error.
Error description
When delete primary Asset in move/modify dialog, the asset field in main wo is not cleared therefore if we make a small change in the record, the asset that was removed magically reappears. ENVIRONMENT: - SCCD: IBM SmartCloud Control Desk 7.5.1.1 Build 201309181719M DB Build V7511-00 - TPAE: Tivoli's process automation engine 7.5.0.5-IFIX20131125-1226 Build 20130903-1504 DB Build V7505-43 HFDB Build HF7505-01 STEPS TO REPRODUCE: Step 1. Create a new change Step 2. Add asset TEST6 and save it. Step 3. From More Action Menu click on Move/Swap/Modify Step 4. From More action Menu click on Move/Swap/Modify and Notice TEST6 entry (I highlighted in Yellow) Step 5. Click on Delete button and then Save as Plan Step 6. From More action Menu click on Move/Swap/Modify again Notice TEST6 asset is gone from MULTIASSETLOCCI.ASSETNUM (you can run SQL and it is not in database either) Customer thinks that user should not be allowed to delete primary target Asset. What do you think? See next step for more bizarre behavior Step 7. Now see what will happens if we make a small change this record , as a test I will change detail field Step 8. From More action Menu click on Move/Swap/Modify again notice our deleted value TEST6 is back. Customer is confused with this behavior, can you explain the logic
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * maximo users * **************************************************************** * PROBLEM DESCRIPTION: * * WHEN DELETE PRIMARY ASSET IN MOVE/MODIFY DIALOG, THE ASSET * **************************************************************** * RECOMMENDATION: * * Apply fixpack Release 7.5.0.7 of Base Services or request * * an interim fix * ****************************************************************
Problem conclusion
Fix has been made to fix....The fix for this APAR is contained in the following maintenance package: | release\fix pack\interim fix for Release 7.5.0.7 of Base Services
Temporary fix
Comments
APAR Information
APAR number
IV63019
Reported component name
WORK ORDERS
Reported component ID
5724R46WO
Reported release
750
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2014-07-28
Closed date
2014-07-31
Last modified date
2014-07-31
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
maximo
Fix information
Fixed component name
WORK ORDERS
Fixed component ID
5724R46WO
Applicable component levels
R750 PSY
UP
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Document Information
Modified date:
31 July 2014