Direct links to fixes
4.1.1-TIV-ITNMIP-Linux-FP0002
4.1.1_README_NLS_FP0002
4.1.1_README_FP0002
3.9.0-TIV-ITNMIP-Solaris-FP0005
3.9.0_INSTALL_NLS_FP0005
3.9.0_INSTALL_FP0005
3.9.0-TIV-ITNMIP-Windows-FP0005
3.9.0-TIV-ITNMIP-zLinux-FP0005
3.9.0-TIV-ITNMIP-Linux-FP0005
3.9.0-TIV-ITNMIP-AIX-FP0005
4.1.1_README_NLS_FP0001
4.1.1_README_FP0001
4.1.1-TIV-ITNMIP-Linux-FP0001
IBM Tivoli Network Manager IP Edition 3.9.0 Fix Pack 5, 3.9.0-TIV-ITNMIP-FP0005
IBM Tivoli Network Manager IP Edition 4.1.1 Fix Pack 2, 4.1.1-TIV-ITNMIP-FP0002
APAR status
Closed as program error.
Error description
v3.9 - Platform independent (Applicable for all fixpacks - fp1 to fp4). CiscoSwitchTelnet agent fails to process the output of 'show mac-address-table' for CiscoWSC6513 devices running IOS even after adding the OID (1.3.6.1.4.1.9.1.400) to the agent filter, resulting in no connectivity between Switch and End Nodes. The debug telnet helper has following error: <snip> DEELMatch:.*[Dd]o you wish to continue.*, --More-- , 0 DEELMatch:.*eccsw3e1#.*, --More-- , 0 CDiscoAdvExpect::DSTRunTimerThread exiting... Completed CDiscoAdvExpect; returning -1 Current status report is -1for request; { </snip> It is looking for generic continue message for this device as "*[Dd]o you wish to continue.*" , where as the actual continue message is "--More--" and is failing to process that output.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * ITNM-IP 3.9, 4.1.1 on all platform * **************************************************************** * PROBLEM DESCRIPTION: * * CiscoSwitchTelnet agent fails to process the output of 'show * * mac-address-table' for CiscoWSC6513 devices. * * After adding the device OID (1.3.6.1.4.1.9.1.400) into the * * agent filter, it results in no connectivity between Switch * * and End Nodes. * **************************************************************** * RECOMMENDATION: * * The fix for this APAR is contained in the following * * maintenance packages: * * 3.9.0-ITNMIP-FP0005 * * 4.1.1-ITNMIP-FP0001 * ****************************************************************
Problem conclusion
- Include OID 1.3.6.1.4.1.9.1.400 into CiscoSwitchTelnet agent filter - Add an entry containing "--More--" into DiscoTelnetHelperSchema to appropriately response to device 'show mac-address-table' for the connectivity information
Temporary fix
Comments
APAR Information
APAR number
IV62890
Reported component name
NC/PREC DISCOVY
Reported component ID
5724O52DS
Reported release
390
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2014-07-24
Closed date
2014-08-28
Last modified date
2014-08-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
NC/PREC DISCOVY
Fixed component ID
5724O52DS
Applicable component levels
R390 PSY
UP
Document Information
Modified date:
28 August 2014