Direct links to fixes
6.1.1-TIV-BSM-FP0004-windows
6.1.1-TIV-BSM-FP0004-zlinux
6.1.1-TIV-BSM-FP0004-solaris
6.1.1-TIV-BSM-FP0004-linux
6.1.1-TIV-BSM-FP0004-aix
6.1.1-TIV-NCI-FP0004-windows
6.1.1-TIV-NCI-FP0004-zlinux
6.1.1-TIV-NCI-FP0004-solaris
6.1.1-TIV-NCI-FP0004-aix
6.1.1-TIV-NCI-FP0004-linux
6.1.1-TIV-BSM-FP0003-aix
6.1.1-TIV-NCI-FP0003-zlinux
6.1.1-TIV-NCI-FP0003-windows
6.1.1-TIV-NCI-FP0003-solaris
6.1.1-TIV-NCI-FP0003-linux
6.1.1-TIV-NCI-FP0003-aix
6.1.1-TIV-BSM-FP0003-zlinux
6.1.1-TIV-BSM-FP0003-windows
6.1.1-TIV-BSM-FP0003-solaris
6.1.1-TIV-BSM-FP0003-linux
6.1.1-TIV-BSM-FP0002-windows
6.1.1-TIV-BSM-FP0002-zlinux
6.1.1-TIV-BSM-FP0002-solaris
6.1.1-TIV-BSM-FP0002-aix
6.1.1-TIV-BSM-FP0002-linux
6.1.1-TIV-NCI-FP0002_zlinux
6.1.1-TIV-NCI-FP0002_windows
6.1.1-TIV-NCI-FP0002_solaris
6.1.1-TIV-NCI-FP0002_linux
6.1.1-TIV-NCI-FP0002_aix
IBM Tivoli Netcool/Impact V6.1.1 Fix Pack 2 (6.1.1-TIV-NCI-FP0002)
IBM Tivoli Business Service Manager V6.1.1 Fix Pack 3(6.1.1-TIV-BSM-FP0003)
IBM Tivoli Netcool/Impact V6.1.1 Fix Pack 3 (6.1.1-TIV-NCI-FP0003)
IBM Tivoli Netcool/Impact V6.1.1 Fix Pack 4 (6.1.1-TIV-NCI-FP0004)
IBM Tivoli Business Service Manager V6.1.1 Fix Pack 4(6.1.1-TIV-BSM-FP0004)
IBM Tivoli Netcool/Impact V6.1.1 Fix Pack 5 (6.1.1-TIV-NCI-FP0005)
IBM Tivoli Business Service Manager V6.1.1 Fix Pack 5(6.1.1-TIV-BSM-FP0005)
APAR status
Closed as program error.
Error description
Impact 611 FP1 install fails when installing on GA 611, which has been first upgraded from Impact 610. It appears that DE is still showing the "ImpactCommon_Install" listing as 6.1.0, which is the likely cause of the current upgrade failures.
Local fix
L3/Dev will be working on a fix that should be included in the next re-release of FP01 for 6.1.1
Problem summary
**************************************************************** * USERS AFFECTED: * * All Impact Users * **************************************************************** * PROBLEM DESCRIPTION: * * Per the 6.1.1.0 Doc, Clients are supposed to apply the * * latest Impact Fix Pack maintenance on an Impact 6.1.0.x (in * * this case Fix Pack 1), prior to upgrading to 6.1.1.0. * * However, after the upgrade to Impact 6.1.1.0, the Impact * * 6.1.1 FP1 installer fails to detect that Impact has been * * installed and therefore, will not allow the Fix Pack 1 to * * install. * **************************************************************** * RECOMMENDATION: * * Contact support to get instructions to correct the Impact * * 6.1.1 Fix Pack 1 installer or apply Impact 6.1.1 Fix Pack 2 * **************************************************************** The Impact 6.1.1 installer logic, used in the upgrade process, incorrectly referenced a mimimum version level (of 6.1.1.0 instead of 6.1.0.0).
Problem conclusion
A correction to the Impact Fixpack installer logic was made. The fix for this APAR is contained in the following maintenance package: | Fix Pack | 6.1.1-TIV-NCI-FP0002
Temporary fix
Comments
APAR Information
APAR number
IV61746
Reported component name
NETCOOL/IMPACT
Reported component ID
5724O59IS
Reported release
611
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2014-06-20
Closed date
2014-12-31
Last modified date
2014-12-31
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
UNKNOWN
Fix information
Fixed component name
NETCOOL/IMPACT
Fixed component ID
5724O59IS
Applicable component levels
R611 PSY
UP
Document Information
Modified date:
31 December 2014