A fix is available
APAR status
Closed as program error.
Error description
Agents installed via SDA do not show all report nodes. Restarting the portal server resolves the problem. RECREATE INSTRUCTIONS: Install KYN (WebSphere) agent Enable SDA at TEMS Connect KYN agent to TEMS Wait for node to appear in TEP navigator Expand agent and view report nodes
Local fix
The problem is due to the fact that the template records for the KYN TEPS seed data are using combined static affinities. The SDA code in TEPS that reloads the templates only selects the unique product affinities assigned to KYN, not as a combined affinity. We will be making a change to also select templates that include the product code in the template name.
Problem summary
Some agents installed via Self Describing Agent deployment method do not display all report nodes in the physical navigator. There may be zero report nodes, or some number less than expected. Recycling the portal server resolves the problem.
Problem conclusion
Modified code to select report node templates that include the product code in the template name. The fix for this APAR is contained in the following maintenance packages: | fix pack | 6.3.0-TIV-ITM-FP0005
Temporary fix
Recycle the portal server.
Comments
APAR Information
APAR number
IV61457
Reported component name
TEPS
Reported component ID
5724C04PS
Reported release
623
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-06-11
Closed date
2015-02-02
Last modified date
2015-06-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TEPS
Fixed component ID
5724C04PS
Applicable component levels
R623 PSY
UP
[{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SSCTLMQ","label":"ITM Tivoli Enterprise Portal Server V6"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"623","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
26 June 2015