APAR status
Closed as fixed if next.
Error description
The customer is receiving the following error in Web Reports: Error in template function Body: Invalid property result count This error is occurs when the following steps are followed: - Customer logs onto to Web Reports portal. The web reports is version 8.2.1175.0 - They click on Explore Data and get presented the default list of all computers registered to the TEM server. - When they click on a particular computer in the list, I get the error message. "Error in template function Body: Invalid property result count" This error message does not occur for every computer in the list when I click it to get more details on that computer. This is the first time I have seen this error and a search in TEM, Bugzilla, and Google yielded not results. Also even though the error was captured in the Web Reports, I could not determine what was causing the error. Can you assist me in analyzing this issue? I have included a screen shot (steps) capturing these steps, a screen shot of the error being displayed (error), and a Web Reports log capturing this error as attachments to this ticket. Any help you can provide in addressing the cause and solution to this error will be greatly appreciated.
Local fix
N/A
Problem summary
This issue will be addressed in the next release of IBM Endpoint Manager. General availability Q4 2013 (release date subject to change).
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
IV43077
Reported component name
TV EP MG WB RPT
Reported component ID
5725C43WR
Reported release
820
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-05-24
Closed date
2013-05-30
Last modified date
2013-05-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
R900 PSY
UP
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Document Information
Modified date:
30 May 2013