Fixes are available
APAR status
Closed as program error.
Error description
*************************** APAR Template ********************* Please open an apar with the following severity and information: Severity:3 Type: Internal Approver:sunx Compid: 5608A41CI Distributed Installer Abstract: Windows ITM 623fp2, xmlconfig failed to retain default value Environment: ITM 6.23 fp2 windows Problem Description: During the configuration of an ITM Agent that makes use of Default credentials section( such as Citrix XenServer Agent), the default credentials are not carried over. Detailed Recreation Procedure: (1) Install ITM 6.23 fp2 os agent (2) Install Citrix XenServer Agent 7.2 (3) From MTEMS config Citrix XenServer Agent (4) On the Default Credentials panel, enter the Username, Password (5) Proceed to next panel(Citrix Xenser Hypervisors), notice the default creentials are not carried over Workaround: (1)Backup file CANDLEHOME\TMAITM6\xi_dd_072000000.xml (2)Edit file CANDLEHOME\TMAITM6\xi_dd_072000000.xml, add <!-- <event_listening>none</evnet_listening> --> after the line <version>2.0</version> (3)Save the file and reconfig the agent Addtional information Citrix XenServer Agent image is at //rtpgsa/projects/b/bmedora/transfer/ Citrix_XenServer_Agent_Media/XIV720-201212061112-2341a_itmfve-be ta-xense rver-agent.tar.gz ************************ End of APAR Template *****************
Local fix
Problem summary
On Windows, configuring certain agents fails to retain default values. On Windows, for an agent such as Citrix XenServer Agent, the default property values are retained on the configuration screen.
Problem conclusion
The code was modified to retain the default values. The fix for this APAR is going to be included in the following maintenance vehicle: | fix pack | 6.2.3-TIV-ITM-FP0004 | fix pack | 6.3.0-TIV-ITM-FP0002
Temporary fix
Manually add the default values in the agent configuration screen.
Comments
APAR Information
APAR number
IV35896
Reported component name
OMEG DIST INSTA
Reported component ID
5608A41CI
Reported release
623
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-01-28
Closed date
2013-09-18
Last modified date
2013-10-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
OMEG DIST INSTA
Fixed component ID
5608A41CI
Applicable component levels
R623 PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"623"}]
Document Information
Modified date:
30 December 2022