Fixes are available
APAR status
Closed as program error.
Error description
When attempting to display the device from an alert in the Fault Finding view the Network Hop View can sometimes fail with a popup error. "Domain null not found." This behavior is different than clients current version of 3.8 FP4 with WebGUI 7.3.0. In the older version the popup is not displayed, but instead a message is displayed at the bottom of the screen: Unable to find seed:0 Environment 3.9 Any FP level.
Local fix
Can attempt to filter the event list so that alerts from other domains or that do not contain an objectId are filtered out. Example: 'NmosObjInst > 0 and NmosDomainName != NULL'
Problem summary
**************************************************************** * USERS AFFECTED: * * All ITNM 3.9 users * **************************************************************** * PROBLEM DESCRIPTION: * * When attempting to display the device from an alert in the * * Fault Finding view the Network Hop View can sometimes fail * * with * * a popup error. "Domain null not found." * **************************************************************** * RECOMMENDATION: * * | fix pack | 3.9.0-ITNMIP-FP0003 * ****************************************************************
Problem conclusion
This error message keeps being displayed as the events in the fault finding view have both NmosObjInst < 0 and NmosDomainName = null' . Code has been fixed..
Temporary fix
Comments
APAR Information
APAR number
IV32342
Reported component name
TIV NETWK MGR I
Reported component ID
5724S4500
Reported release
390
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-11-20
Closed date
2012-12-11
Last modified date
2012-12-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TIV NETWK MGR I
Fixed component ID
5724S4500
Applicable component levels
R390 PSN
UP
R390 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHRK","label":"Tivoli Network Manager IP Edition"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.9","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
11 December 2012