Fixes are available
APAR status
Closed as program error.
Error description
- Primary ITNM server with all processes goes down. - All processes on backup ITNM server take over as primary. If either ncp_g_event or ncp_poller die in a way that they are restarted by ctrl, that process comes back as backup - it never checks to see if it's currently in a failover state and should thus act as primary.
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * Users with failover configured. * **************************************************************** * PROBLEM DESCRIPTION: * * When in a failed over state should the gateway or the poller * * process be restarted they will not start up again in the * * correct state. * **************************************************************** * RECOMMENDATION: * * | fix pack | 3.9.0-ITNMIP-FP0003 * ****************************************************************
Problem conclusion
Failover library was modified to include a check for the current state on re-start.
Temporary fix
Comments
APAR Information
APAR number
IV30848
Reported component name
TIV NETWK MGR I
Reported component ID
5724S4500
Reported release
390
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-10-25
Closed date
2012-11-12
Last modified date
2012-11-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TIV NETWK MGR I
Fixed component ID
5724S4500
Applicable component levels
R390 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHRK","label":"Tivoli Network Manager IP Edition"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.9","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
12 November 2012