Fixes are available
APAR status
Closed as program error.
Error description
Use HopView to select a node, select multiple hops (I used 3 for my test, but any more than 2 will do), select Connectivity type of "IP Subnets" and you will see either all the nodes selected or only a single node selected. Compare to the Layer 2 or Layer 3 views and the results can be observed as incorrect.
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * All ITNM 3.9 users * **************************************************************** * PROBLEM DESCRIPTION: * * IN HOPVIEW IP SUBNETS DROP DOWN SELECT RESULTS ARE INCORRECT * **************************************************************** * RECOMMENDATION: * * fix pack | 3.9.0-ITNMIP-FP0003 * ****************************************************************
Problem conclusion
This is cause and effect, The HOPVIEW IP SUBNETS DROP DOWN SELECT RESULTS ARE INCORRECT was caused by the failure of the DataStore caching, so it was throwing out invalid results.
Temporary fix
Comments
APAR Information
APAR number
IV29544
Reported component name
TIV NETWK MGR I
Reported component ID
5724S4500
Reported release
390
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-10-04
Closed date
2012-11-02
Last modified date
2012-11-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TIV NETWK MGR I
Fixed component ID
5724S4500
Applicable component levels
R390 PSN
UP
R390 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHRK","label":"Tivoli Network Manager IP Edition"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.9","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
02 November 2012