Fixes are available
APAR status
Closed as program error.
Error description
On Windows 2007, Universal Agent fails to start the SNMP data provider when SNMP Network Discovery is enabled. Universal Agent code fails to parse the ipconfig output on a Windows 7 system correctly. The agent RAS1 log has the following messages kumsrlni.c,754,"KUMS_RetrieveLocalNetworkInfo") No IP adapter specification found, errno 32 kumssnmp.c,222,"KUMS_SNMPmanagerTask") *****Error! No local network configuration information found on <MXL20333WG>. SNMP DP functions cannot be performed. Detailed Recreation Procedure: 1. Edit <install_dir>\tmaitm6\KUMENV and set the below variables. A. Enable the SNMP data provider by adding SNMP to KUMA_STARTUP_DP KUMA_STARTUP_DP=SNMP B. Enable SNMP Network discovery by setting KUMP_SNMP_NET_DISCOVERY=Y KUMP_SNMP_NET_DISCOVER_ENTERPRISE=Y 2. Start Universal Agent. 3. Agent fails to start the SNMP provider. Detailed RAS1 trace can be obtained using below trace level in KUMENV file. KBB_RAS1=ERROR (UNIT:kumsslnd ALL) (UNIT:kumsrlni ALL) (UNIT:kumssnmp ALL) (UNIT:kumpcadm ALL) (UNIT:kumamain ALL) (UNIT:kum0lhns ALL) KUMP_SNMP_DEBUG_DISCOVERY_ROUTE=Y KUMP_SNMP_DEBUG_DISCOVERY_ENTERPRISE=Y KUMP_SNMP_DEBUG_DISCOVERY_NETWORK=Y KUMP_SNMP_DEBUG_MIB_MANAGER=Y (503B4E65.0235-1840:kumsrlni.c,201,"KUMS_RetrieveLocalNetworkIn fo") Checking registry for subKey [System\CurrentControlSet\Services\{903A67FB-425C-4184-A2CE-312 376E7477B }\Parameters\Tcpip] (503B4E65.0236-1840:kumsrlni.c,201,"KUMS_RetrieveLocalNetworkIn fo")Check ing registry for subKey [System\CurrentControlSet\Services\{E19A28E4-0FD1-424C-90DB-6B1 9A09D408A
Local fix
n/a
Problem summary
Universal Agent on Windows 7 with no IP adapter found, disables SNMP Data Provider. No SNMP traps can be received because SNMP Data Provider can not find an IP adapter and eventually fails with messages: kumssnmp.c,222,"KUMS_SNMPmanagerTask") *****Error! No local network configuration information found on <w.x.y.z>. SNMP DP functions cannot be performed. kumssnmp.c,575,"KUMS_SNMPmanagerTask") >>>>> SNMP Manager process ended. Thread: xxxx
Problem conclusion
Logic parsing IP adapter address from 'ipconfig /ALL' output was using incorrect pointer. The fix for this APAR is included in the following maintenance vehicle: | fix pack | 6.2.3-TIV-ITM-FP0003 Note: Search the IBM technical support web site for maintenance package availability.
Temporary fix
Comments
APAR Information
APAR number
IV27272
Reported component name
UNIVERSAL AGENT
Reported component ID
5724K1000
Reported release
622
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-08-30
Closed date
2012-09-24
Last modified date
2013-05-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
UNIVERSAL AGENT
Fixed component ID
5724K1000
Applicable component levels
R623 PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHL9","label":"Tivoli Universal Agent"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"622"}]
Document Information
Modified date:
01 October 2021