Fixes are available
APAR status
Closed as program error.
Error description
Description: JuniperBoxAnatomy agent core dumps with the following error: 2012-07-30T14:37:46: Warning: W-RIV-002-165: [129739632t] CDiscoJuniperBoxAnatomyAgent.cc(692) An unexpected nil pointer reference has been found. Root cause: The Juniper srx240h device does not return any ifChassisPicIndex and JuniperBoxAnatomy agent code doesn't handle this scenario properly.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * ITNM-IP 3.9 on all platform, i.e. Windows, Linux, Solaris * * and AIX * **************************************************************** * PROBLEM DESCRIPTION: * * JuniperBoxAnatomy agent core dumps with the following error: * * * * 2012-07-30T14:37:46: Warning: W-RIV-002-165: [129739632t] * * CDiscoJuniperBoxAnatomyAgent.cc(692) An unexpected nil * * pointer reference has been found. * **************************************************************** * RECOMMENDATION: * * Upgrade to ITNM-IP | fix pack | 3.9.0-ITNMIP-FP0003 * **************************************************************** The Juniper srx240h device does not return any ifChassisPicIndex and JuniperBoxAnatomy agent code doesn't handle this scenario properly.
Problem conclusion
JuniperBoxAnatomy agent code has been modified to avoid crash when the Juniper srx240h device does not return any ifChassisPicIndex.
Temporary fix
Comments
APAR Information
APAR number
IV25978
Reported component name
NC/PREC DISCOVY
Reported component ID
5724O52DS
Reported release
390
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-08-10
Closed date
2012-09-23
Last modified date
2012-09-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
NC/PREC DISCOVY
Fixed component ID
5724O52DS
Applicable component levels
R390 PSY
UP
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Document Information
Modified date:
23 September 2012