Direct links to fixes
ITNMIP_Patch_V3.8.0.89_AIXPPC32
3.8.0-TIV-ITNMIP-Linux-REF-FP0007
3.8.0-TIV-ITNMIP-Solaris-REF-FP0007
ITNMIP_Patch_V3.8.0.89_Win32
IBM Tivoli Network Manager IP 3.9.0 Fix Pack 3, 3.9.0-TIV-ITNMIP-FP0003
IBM Tivoli Network Manager IP 3.9.0 Fix Pack 4, 3.9.0-TIV-ITNMIP-FP0004
IBM Tivoli Network Manager IP Edition 3.9.0 Fix Pack 5, 3.9.0-TIV-ITNMIP-FP0005
APAR status
Closed as program error.
Error description
The agent is terminated due to the follow error: Error: An unrecoverable error occurred. Please contact IBM Support. Fatal Error: Duplicate Object Upon Insertion found in file CDiscoCoreBuilder3ComSwitchAgent.cc at line 1902 Application terminating due to error.
Local fix
n/a
Problem summary
**************************************************************** * USERS AFFECTED: * * ITNM-IP 3.8 on all platform, i.e. Windows, Linux, Solaris * * and AIX * **************************************************************** * PROBLEM DESCRIPTION: * * CoreBuilder3ComSwitch agent failed during discovery due to * * fatal error. The CoreBuilder3ComSwitch agent is terminated * * due to the follow error found in the log file: * * Fatal Error: Duplicate Object Upon Insertion found in file * * CDiscoCoreBuilder3ComSwitchAgent.cc at line 1902 * **************************************************************** * RECOMMENDATION: * * Upgrade to ITNM-IP | fix pack | 3.8.0-ITNMIP-FP0007 * * | fix pack | 3.9.0-ITNMIP-FP0003 * * | fix pack | 3.8.0-ITNMIP-FP0007 * * * * * * *Information is subject to change without notice. * ****************************************************************
Problem conclusion
CoreBuilder3ComSwitch agent code has been modified to avoid this issue from happening.
Temporary fix
Comments
APAR Information
APAR number
IV24388
Reported component name
TIV NETWK MGR I
Reported component ID
5724S4500
Reported release
370
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2012-07-06
Closed date
2012-07-27
Last modified date
2013-04-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TIV NETWK MGR I
Fixed component ID
5724S4500
Applicable component levels
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSSHRK","label":"Tivoli Network Manager IP Edition"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"370","Line of Business":{"code":"LOB67","label":"IT Automation \u0026 App Modernization"}}]
Document Information
Modified date:
11 September 2024