Direct links to fixes
ITNMIP_Patch_V3.8.0.89_Win32
3.8.0-TIV-ITNMIP-Solaris-REF-FP0007
3.8.0-TIV-ITNMIP-Linux-REF-FP0007
ITNMIP_Patch_V3.8.0.89_AIXPPC32
IBM Tivoli Network Manager IP 3.9.0 Fix Pack 3, 3.9.0-TIV-ITNMIP-FP0003
IBM Tivoli Network Manager IP 3.9.0 Fix Pack 4, 3.9.0-TIV-ITNMIP-FP0004
IBM Tivoli Network Manager IP Edition 3.9.0 Fix Pack 5, 3.9.0-TIV-ITNMIP-FP0005
APAR status
Closed as program error.
Error description
v3.8.0.75 (FP6) - platform independent Snmp helper fails to try other community strings when previously succeeded string fails - resulting the device in 'NOSNMPAcecess' and/or duplicate nodes if EntityName doesn't match. Steps to replicate: 1) Set comm trings as 'public' and 'xyz' under SnmpStackSecurityInfo.cfg 2) Enable a Device to have comm string as 'public' 3) Start the domain and kick off discovery - verify string under ncmonitor.snmpTarget being listed as 'public' 4) Change comm string on Device to 'xyz' and restart snmp deamon on the device. Verify the device is responding to only to 'xyz'. 5) Kick off another full disovery ( don't stop or do HUP on ncp_dh_snmp) The result of new discovery in step '5' results in 'NOSNMP' 6) Do either HUP or restart ncp_dh_snmp - and then kick off full discovery - this will cause snmp helper to try second password if 'public' fails.
Local fix
restart snmp helper upon completion of every discovery.
Problem summary
**************************************************************** * USERS AFFECTED: * * 3.8, 3.9 all platforms * **************************************************************** * PROBLEM DESCRIPTION: * * SNMP HELPER(NCP_DH_SNMP) DOES NOT PROCESS OTHER GENERIC * * COMMUNITY STRINGS WHEN PREVIOUSLY SUCCEEDED ONE FAILS * **************************************************************** * RECOMMENDATION: * * hup the helper process or restart it to force the helper to * * make it re-read the SNMP configuration * ****************************************************************
Problem conclusion
| fix pack | 3.8.0-ITNMIP-FP0007 | fix pack | 3.9.0-ITNMIP-FP0003
Temporary fix
Comments
APAR Information
APAR number
IV20184
Reported component name
NC/PREC DISCOVY
Reported component ID
5724O52DS
Reported release
380
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-04-25
Closed date
2012-05-09
Last modified date
2012-05-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
NC/PREC DISCOVY
Fixed component ID
5724O52DS
Applicable component levels
R380 PSY
UP
R390 PSY
UP
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Document Information
Modified date:
09 May 2012