Fixes are available
APAR status
Closed as program error.
Error description
Approver Initials: gc Description: Starting From Windows 2008 and Vista, and following releases, the additional event information that could be inserted or appended to the event description, are not displayed in the description attribute of the Event Log attribute group, if the base description of the event is missing. Only the default string "N/A" is displayed in TEP when the description is not available. RECREATE INSTRUCTIONS: Using the Windows event viewer, identify an event which has a missing description and verify that it appears as N/A in TEP. The additional data of the event can be displayed in the Windows event viewer looking at the event properties, in the XML view of the Details tab.
Local fix
Problem summary
Event description is incomplete in the Windows OS Agent Event Log attribute group on Windows 2008. On Windows 2008, Vista and subsequent releases, event information that could be inserted or appended to the event description is not displayed in the description attribute of the Event Log attribute group if the base description of the event is missing. Instead, the default string "N/A" is displayed in the portal when the description is not available. For this APAR fix to be effective, a new environment variable has been added. See the Install Actions section of the APAR conclusion for more details.
Problem conclusion
For Windows 2008 and beyond, the following environment variables can be used in the KNTENV file to control this behavior: Install Actions: NT_LOG_APPEND_XML_DATA - Set to 1 to enable, 0 to disable (default) - When enabled, this will cause the EventData or UserData to be appended to the event description up to the maximum length of 1128 bytes and truncated beyond that. The data will be appended in XML format as it can be displayed in the Windows event viewer by looking at the event properties in the XML view of the Details tab. NT_LOG_TRACE_EVENTID - Set to a specific event ID - When specified, this will trace the complete event information in XML format in the trace log file. This parameter can be used for Windows 2008 and later, only after setting NT_LOG_APPEND_XML_DATA=1. The fix for this APAR is contained in the following maintenance package: | fix pack | 6.2.2-TIV-ITM-FP0009 | fix pack | 6.2.3-TIV-ITM-FP0002
Temporary fix
Comments
APAR Information
APAR number
IV15762
Reported component name
ITM AGENT WINDO
Reported component ID
5724C040W
Reported release
622
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-02-17
Closed date
2012-03-28
Last modified date
2012-06-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
ITM AGENT WINDO
Fixed component ID
5724C040W
Applicable component levels
R622 PSY
UP
R623 PSY
UP
R610 PSN
UP
R620 PSN
UP
R621 PSN
UP
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Document Information
Modified date:
29 June 2012