IT46761: MANUAL UPGRADE (USING ISO) USING THE ADMIN CONSOLE FAILS WHEN UPGRADING FROM 10.1.16.2 AS SOURCE

APAR status

• Closed as program error.

Error description

• Using Admin console on a source IBM Storage Protect Plus
  10.1.16.2 who attempt a manual upgrade to any future release
  fails after uploading the ISO with the error message:
  "No packages in group spp"
  or the upload is not completed.
  This is caused due to an issue that was introduced in the source
  release that prevents user from manually upgrading the IBM
  Storage Protect Plus package to a future version.
  

Local fix

• Here are the available options to resolve the issue:
  
  1. Automatic Upgrade : This will automatically upgrade your
  system to a future release as soon as it becomes available.
  2. Manual Upgrade via Command Line: Use command line
  instructions to manually upgrade your system to a future release
  when it's available. See steps in the temporary fix field.
  3. Apply the Patch with RPM Package: Install the patch using an
  RPM package, then continue using the Admin Console to manually
  upgrade to a future release when it's available.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Protect Plus level 10.1.16.2                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * see Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  *  Apply the fixing level when available. This problem is      *
  * currently projected to be fixed in IBM Storage Protect Plus  *
  * 10.1.16.3 level.                                             *
  *  Note that this is subject to change at the discretion of    *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• The issue is resolved in version IBM Storage Protect Plus
  10.1.16.3. However, if users are running on version IBM Storage
  Protect Plus 10.1.16.2 and prefers a manual upgrade, they can
  perform the upgrade using either the CLI.
  

Temporary fix

• Pre-requisite : Before Upgrade please take a snapshot of the
  appliance
  
  Steps for manual upgrade through CLI:
  
  #FTP iso file to appliance in /tmp and mount iso file:
  
  $ sudo mkdir /mnt/iso
  $ sudo mount -o loop /tmp/spp_with_os.iso /mnt/iso/
  
  #Create file /etc/yum.repos.d/local.repo with the following
  content:
  $ cat /etc/yum.repos.d/local.repo
  [localrepo]
  name=Offline SPP Repo
  baseurl=file:///mnt/iso/SPP
  enabled=0
  gpgcheck=0
  repo_gpgcheck=0
  [osupdate]
  name=Offline OS Update Repo
  baseurl=file:///mnt/iso/OS
  enabled=0
  gpgcheck=0
  
  #Stop virgo prior to upgrade
  $ sudo systemctl stop virgo
  
  #verify virgo is stopped
  $ sudo systemctl status virgo
  
  #Clean cache
  $ sudo yum -v --enablerepo=* clean all expire-cache
  
  #System update
  $ sudo yum -v --disablerepo=* --enablerepo=localrepo -y
  groupupdate adminui
  $ sudo /opt/SPP/update/scripts/update.py --mode updatepostgresql
  $ sudo /opt/SPP/update/scripts/update.py --mode updateos
  $ sudo /opt/SPP/update/scripts/update.py --mode update
  $ sudo reboot
  
  #after reboot verify packages were updated:
  $ sudo yum -v --disablerepo=* --enablerepo=localrepo groupinfo
  spp
  $ sudo yum -v --disablerepo=* --enablerepo=localrepo groupinfo
  adminui
  
  #Delete the temp repo file
  $ sudo rm /etc/yum.repos.d/local.repo
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels