IT46597: REPORTQUERYLOADINGERROR SEEN IN GUI WHEN RUNNING THE LICENSE REPORT

APAR status

• Closed as program error.

Error description

• The IBM Storage Protect Plus report License can produce empty
  results and pop-up a message in the appliance GUI as follows :
  
  The following items have errors:
  
  TextData ReplicaVMs:
  - There is an error in the report query loading, Can not
   retrieve data to generate the report.
  
  Table (id = 9712):
  - There is an error in the report query loading, Can not
   retrieve data to generate the report.
  
  Error.ReportQueryLoadingError ( 1 time(s) )
  detail : org.eclipse.birt.report.engine.api.EngineException:
          There is an error in the report query loading,
          Can not retrieve data to generate the report.
          at org.eclipse.birt.report.engine.data.dte.
             DataPresentationEngine.doExecuteQuery
             (DataPresentationEngine.java:161)
          at ...
  
  |MDVREGR 10.1.5.3 5737SPLUS|
  
  IBM Storage Protect Plus Versions Affected:
  IBM Storage Protect Plus 10.1.16 and later
  
  Additional Keywords: SPP, SPPLUS, TS016630815, empty, License
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus 10.1.16.1 and IBM Spectrum Protect *
  * Plus 10.1.16.2                                               *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply the fix when available. This problem is currently      *
  * projected to be fixed in IBM Spectrum Protect Plus level     *
  * 10.1.16.3. Note that this is subject to change at the        *
  * discretion of IBM.                                           *
  ****************************************************************
  

Problem conclusion

• With the provided fix, the License Report will function as
  expected.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels