IT46331: INTERNAL SERVER ERROR ON SLA VIEW ATTEMPT ON THE GUI WHEN IT WAS CREATED WITH REST API

APAR status

• Closed as program error.

Error description

• An SLA is created using an IBM Spectrum Protect Plus REST API
  script successfully. The REST API query to the Uniform Resource
  Identifier (URI) "api/spec/storageprofile" will list it as
  expected. However, when trying to view it through the IBM
  Spectrum Protect Plus UI -> Policy Overview, it will display the
  
  
  error:
  
  {"timestamp":"<timestamp>","status":500,"error":"Internal Server
  
  
  Error","message":""}
  
  Versions affected: IBM Spectrum Protect Plus v10.1.*
  
  Additional keywords: TS016188809 SPP
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus 10.1.10 till 10.1.16.2             *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply the fixing level when available. This problem is       *
  * currently projected to be fixed in IBM Spectrum Protect Plus *
  * level 10.1.16.3. Note that this is subject to change at the  *
  * discretion of IBM.                                           *
  ****************************************************************
  

Problem conclusion

• After the fixed user can see the SLA policy on UI after running
  the API Rest Script.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels